travel situation detection system

专利摘要:
TRAVEL SITUATION DETECTION SYSTEM The present invention relates to a travel situation detection system that can minimize the occurrence of a delay in the journey of a person or luggage in a transport facility and that can improve the quality of a service provided while waiting for a person and so on. The travel situation detection system specifies transit time on a verification machine (21) when a traveler or baggage passes through a transit point on a travel route at an airport, compares the transit time or transit period that it ran between two crossing points with an average value and notifies the traveler or an employee of the result of the comparison by using the verification machine (21) or a terminal device (22). If the time of passage or period of passage is later than or greater than the average value, the traveler can hurry to move while the employee who transports luggage can quickly transport luggage. The travel situation detection system can additionally notify a person waiting or similar of the traveler's travel situation by use (...).
公开号:BR112013017198B1
申请号:R112013017198-7
申请日:2011-12-27
公开日:2020-07-07
发明作者:Koichi Yano
申请人:The Aqua Enterprise Company；
IPC主号:

专利说明:

Background Technique Field
[0001] The present invention relates to a travel situation detection system that detects a situation in which a person or object using a means of transport is traveling in a transport facility. Description of the Related Art
[0002] A traveler using a means of transport such as an aircraft or train enters / exits a means of transport at a transport facility such as an airport or a train station. In the transportation facility, a travel route through which a traveler moves to enter / exit a means of transport can sometimes be constructed with a fence, gate or the like. In large transportation facilities, travel routes are complicated and can be different for each mode of transport. A traveler may not have complete knowledge of travel routes and may be late, for example, when choosing an incorrect route. When the travel delay occurs at a point of departure for a means of transport, the traveler may lose the means of transport. In addition, if the traveler plans to meet someone else at a place of arrival of the means of transport, the delay in the trip places a burden on the person who plans to meet the traveler. This can result in a failure to meet the person. Although in a transport facility a direction board is installed and an employee guides or calls travelers, it is difficult to avoid delaying the journey in advance.
[0003] In the event that the baggage is loaded by a means of transport, the baggage is sent to an appropriate means of transport and loaded based on the destination information such as a delivery address attached to the baggage. In a transport facility, baggage is transported by an employee or a transport machine along a travel route according to the means of transport to be used. However, delay can occur in the transportation of luggage when luggage, for example, arrives late to the transportation facility. When a travel delay occurs at a place of departure from the means of transport, baggage may not be delivered correctly, as it may happen that, for example, baggage cannot be transported to the means of transport or can be transported to a means incorrect transport.
[0004] In a transport facility, a traveler or baggage can be inspected to prevent a suspected person from boarding or removing dangerous baggage in order to keep the means of transport safe. Since the inspection is time-consuming, this can cause a delay or similar on the trip.
[0005] Patent Application Open to Public Inspection No. JP 10-188056 reveals a system for verifying the fact that a traveler passes through a crossing point through the use of an IC (Integrated Circuit) card in which information unique to the traveler are recorded and to extract information from a traveler who has already checked in but has not yet appeared at a departure gate. In addition, a technology for displaying an orientation map of a travel route in an orientation terminal installed in a transport facility according to the information recorded on the IC card. Summary of the Invention
[0006] Although the technology revealed in Japanese Patent Application Open to Public Inspection No. 10-188056 is able to verify the passage of a traveler or baggage at a crossing point, it is, however, difficult to avoid the occurrence of delay in trip, as there is no way to confirm whether the trip is delayed or not. In addition, because a person planning to meet the traveler would not know about the traveler's travel situation, such as the fact that the traveler passes through a crossing point, he / she cannot improve the waiting situation .
[0007] The present invention was conceived from the point of view of the above circumstances and aims to provide a travel situation detection system that enhances a service provided during or after the journey of a person or object, such an enhancement such as reducing travel delay and allowing a person planning to meet the traveler to know about the traveler's situation in order to improve a waiting situation by detecting a person or object's travel situation in a transport facility, and notifies the situation.
[0008] A travel situation detection system according to the present invention that detects a situation at a time when a person or object that repeatedly uses transport journeys operated in a transport facility is characterized by the fact that it comprises: a transit time specification means for specifying the transit time for which a person or object passes through each of a plurality of transit points on a route through which the person or object passes in the transport facility; a means for accumulating the passage time specified by the passage time specification means in association with each of a plurality of passage points and a condition of use in which transport is used by a person or object and which is specified for information that specifies transportation, information related to a service in a transportation facility, individual information related to an object or individual, information that indicates the contents of a booking made for transportation, whether error information or information that indicates an error has occurred at a time of transportation use; a means for individually calculating a statistical representative value of transit time that is accumulated by the means and that is associated with the condition of use and each one among the plurality of transit points, or a statistical representative value of transit periods between two waypoints that include one of the waypoints; a storage medium for storing a statistically representative value of the transit time or transit periods calculated by the medium, in association with the condition of use and the transit point; and a means for issuing, when the passage time specification means specifies the passage time in which a person or an object passes through a passage point, the specified passage time as well as a value obtained by reading a value statistical representative of transit time stored by the storage medium in association with the transit point described above and a usage condition equal to the transport usage condition for the person or object, or a transit period elapsed to the transit point described above from another waypoint calculated on the basis of the time of passing as well as a value obtained by reading a statistically representative value of passage periods elapsed to the waypoint described above from the other waypoint described above which is stored by storage medium in association with the crossing point described above and a condition of use equal to the condition of use.
[0009] A travel situation detection system according to the present invention that detects a situation at a time when a person or object that repeatedly uses transport journeys operated in a transport facility is characterized by the fact that it comprises: a means of specifying passage time to specify the passage time in which a person or object passes through a via point or among a plurality of via points on a route through which the person or object passes through the facility carriage; a means to accumulate the transit time specified by the transit time specification means in association with a transit point and a condition of use in which transport is used by a person or object and which is specified by information specifying transport , information related to a service in a transport facility, individual information related to an object or an individual person, information indicating the contents of a reservation made for transport, weather information or error information indicating an error occurred at a time of use of transport; a means for calculating a representative statistical value of transit time which is accumulated by the means and which is associated with the condition of use and the transit point; a storage medium for storing a statistical representative value of the transit time calculated by the medium, in association with the condition of use and the transit point; and a means for issuing, when the passage time specification means specifies passage time in which a person or object passes through a passage point, the specified passage time as well as a value obtained by reading a representative value statistical time of transit stored by the storage medium in association with the transit point and a condition of use equal to the condition of use of transport for the person or object.
[0010] A travel situation detection system according to the present invention that detects a situation at a time when a person or object that repeatedly uses transport journeys operated in a transport facility is characterized by the fact that it comprises: a transit time specification device that is installed at a transit point or a plurality of transit points on a route that a person or object passes through the transport facility and that specifies the transit time that a person or an object passes through the crossing point; one or a plurality of output devices; and a travel situation detection apparatus connected to the exit device and the time passing specification device, wherein the time passing specification device includes a means for acquiring identification information to identify a person or object that passes through the crossing point, and the travel situation detection apparatus includes: a means of storing condition-of-use information to store condition-of-use information that specifies a condition of use at a time when a person or object uses transport and is comprised of information that specifies transport, information related to a service in a transport facility, individual information related to an object or individual, information that indicates the contents of a reservation made for transport, weather information or error information that indicates an error that occurred at a time use of transport, in association with the identification information of the person or object; a means for storing the passage time specified by the passage time specification device in association with information indicating a passage point at which the passage time specification device is installed and in association with the condition of use specification information that they are stored by means of storing condition of use specification information and that are related to identification information acquired by the transit time specification device; a means for calculating a representative time-passing statistical value that is stored by the medium and that is associated with the condition of use specification information and information that indicates a waypoint; a means of storing statistical representative value for storing a statistical representative value of transit time calculated by the means, in association with the condition of use specification information and the information indicating a transit point; a means for reading, when the time-passing specification device specifies time-passing, a time-passing statistical value stored by the time-storing means in association with information indicating a passing point at which the device time specification information is installed and in association with the condition of use specification information equal to the condition of use specification information that is stored through the storage of condition of use specification information and that is related to the information of condition of use. identification acquired by the passage time specification device, and to compare the readings of the representative statistical value with the specified passage time; and a means for causing the output device to output a comparison result made by the means.
[0011] In the travel situation detection system according to the present invention, the travel situation detection apparatus additionally includes: a means for storing output device information indicating a specific output device in association with information from the output device. identification; and a means for making the specific output device that is indicated by the output device information that is stored in association with the identification information that is acquired by the time passing specification device, emits the time passing specified by the time passing specification device. transit time, information indicating a transit point at which the transit time specification device is installed, and the result of the comparison.
[0012] In the travel situation detection system according to the present invention, the travel situation detection apparatus additionally includes: a means for storing route information that indicates a travel route through which a person or an object must travel in a transport facility, in association with identification information of the person or object; a means of determining whether a waypoint where the time-specifying device is installed is on the travel route or not, based on the route information stored in association with the identifying information acquired by the specifying time-specifying device passage; and a means for causing the output device to output information indicating that the travel route is incorrect when the via point is not on the travel route.
[0013] In the travel situation detection system according to the present invention, the route information includes information indicating an order of passage of waypoints on a travel route, and the travel situation detection apparatus includes additionally: a means of determining whether an order of passage that corresponds to the time of passage at a plurality of points of passage through which the person or object passes corresponds with an order of passage indicated by the route information or not; and a means for causing the output device to emit information that indicates that the travel route is incorrect when the transit orders do not match.
[0014] In the travel situation detection system according to the present invention, the transit time specification device further includes: a means for accepting a request for guidance for a predetermined service in a transport facility; and a means for issuing information that represents a route to the predetermined service, and the travel situation detection apparatus further includes: a means for changing, when the transit time specification device accepts the request, the stored route information in association with the identification information acquired by the transit time specification device in revised information indicating a new travel route with an additional route from the transit time specification device for the predetermined service; and a means for making the transit time specification device output the information that represents the route to the predetermined service.
[0015] In the travel situation detection system according to the present invention, the transit time specification device additionally includes a means to acquire, when identifying information about one person is acquired, identifying information about another person or object that is with the person described above, and the travel situation detection device additionally includes: a means to store, in association with identification information of a person, identification information of another person or object supports traveling with the person described above; and a means for causing the output device to emit information that indicates abnormality when the identification information acquired from the other person or object described above is different from the identification information stored in association with the identification information of the person described above, when the information identification details of the other person or object described above are not stored in association with the identification information of the person described above, or when the identification information of the other person or object described above stored in association with the identification information of the person described above is not acquired by the time passing specification device.
[0016] In the travel situation detection system according to the present invention, the travel situation detection device additionally includes: a means to store information indicating that an article needs to be delivered or collected, in association with information from identification of a person who needs to have the item delivered or collected; a means of determining whether information indicating that an item needs to be delivered or collected is stored in association with the identification information acquired by the transit time specification device or not; and a means for causing the output device to emit information indicating that an article needs to be delivered or collected when information indicating that the article needs to be delivered or collected is stored in association with identification information.
[0017] The travel situation detection system according to the present invention further comprises a locking means to prevent a person or object from passing through a crossing point, in which the travel situation detection apparatus additionally includes: a means to store inspection information related to a person or object to be inspected; a means for storing individual information related to an individual object or person, in association with identifying information about the person or object; a means of determining whether at least a portion of the individual information stored in association with the identification information acquired by the time passing specification device matches the stored inspection information or not; a means for causing the locking means to prevent a person or object passing through a crossing point at which the passage time specification device is installed, when at least a part of the individual information corresponds to the inspection information ; and a means for causing the output device to emit information that indicates what inspection is required.
[0018] The travel situation detection system according to the present invention additionally comprises a measurement means for taking an x-ray or measuring a weight of an object that passes through a crossing point, in which the detection device of The travel situation additionally includes: a means to store a radiograph of an object taken or a weight of an object measured by the measurement means, in association with the identification information of the object acquired by the time-passing device; a means for determining whether the radiograph taken or the weight measured by the measuring medium corresponds to the radiograph or the weight stored in association with object identification information within a predetermined permissible range or not; a means for causing the locking means to prevent the object passing through a passage point in which the passage time specification device is installed when the taken radiography or the weight measured by the measuring medium does not match the radiography or the measured weight stored in association with the object's identification information within a predetermined permissible range; and a means for causing the output device to emit information that indicates that an object's content is not consistent.
[0019] In the travel situation detection system according to the present invention, the transit time specification device further includes a means to acquire a plurality of types of identification information to identify a person or an object, and the travel situation detection apparatus further includes: a means for storing a combination of a plurality of types of identification information; a means for determining when the time-passing specification device acquires a plurality of types of identification information, whether the combination of the acquired plurality of types of identification information is stored or not; a means for causing the locking means to prevent the person or object from passing through a crossing point at which the passing time specification device is installed when the combination of the acquired plurality of types of identification information is not is stored; and a means for causing the output device to emit information that indicates that the combination of identifying information does not exist.
[0020] In accordance with one aspect of the invention, the travel situation detection system that detects a situation of a person or object traveling in a transport facility specifies transit times in which the person or object passes through a crossing point at the transport facility or a crossing period that elapses while a person or object passes through between two crossing points and issues a result of a comparison between the crossing time or the crossing period and a statistical representative value as an average of it. The progress or delay in passing the person or object makes it clear to the person or to others such as an employee, storage worker and person who plans to find the person.
[0021] According to another aspect of the invention, the travel situation detection system sends to a specific predetermined output device a position of a waypoint, passage time or a passage period, and a result of a comparison between the passage time or the passage period and a representative statistical value. The specific output device makes the travel situation of a person or an object clear.
[0022] According to another aspect of the invention, the travel situation detection system emits the fact that the wrong route was chosen when a person or object chooses a wrong route. This clearly shows that the person or object has chosen the wrong route.
[0023] In accordance with another aspect of the invention, the travel situation detection system guides a route to a prescribed place, such as a bathroom, in response to a request from a person. This allows the person to easily find a route to a prescribed place, such as a bathroom, in a transport facility.
[0024] According to another aspect of the invention, the travel situation detection system stores identification information of another person or object that should be traveling with a person by associating them with the identification information of the person. The travel situation detection system notifies you of an abnormality when a wrong person or object is with the person, when another person or object that should be with the person is not with the person, when another person or object is with a person who shouldn't be with another person or object. This prevents a traveler, for example, from taking the wrong luggage or taking a separate route from that of a fellow traveler.
[0025] In accordance with another aspect of the invention, the travel situation detection system stores identification information of a person who needs to receive or deliver an item by associating it with information indicating that receipt or delivery of the item is requested. The travel situation detection system issues a notification indicating that receipt or delivery of the item is requested when a person passes through a specific transit point. According to the notification, an employee performs operations, and a person receives an item such as purchased goods or delivers an item such as a disembarkation card.
[0026] In accordance with an additional aspect of the invention, the travel situation detection system stores information related to a person or object, and inspection information related to a person or object to be inspected. The travel situation detection system acquires identifying information about a person or object at a crossing point through which the person or object passes, and prevents the person or object from passing when a part of the information that is related to the person or object and that is identified by the identification information corresponds to the inspection information. The person or object that was prevented from passing is inspected by an employee.
[0027] According to yet another aspect of the invention, the travel situation detection system takes an x-ray of an object or weighs an object, compares the result to the x-ray taken previously or to the previously obtained weight and prevents the object from passing when they do not correspond to each other. This detects a change in the object such as baggage replacement.
[0028] In accordance with another aspect of the invention, the travel situation detection system is capable of acquiring various types of identification information, and if a combination of the various acquired types of identification information does not correspond to a combination stored in advance, prevents the passage of a person or an object. The use of various types of identifying information allows rigorous verification of a person or an object.
[0029] In accordance with the present invention, a travel situation is emitted in order to motivate a person and an employee who carries an object to move faster and, as a result, minimizes a delay in travel. In addition, when a person planning to meet a traveler observes the outbound travel situation, the waiting situation is improved. As such, a service provided during or after the journey of a person or object is enhanced. Therefore, the present invention has beneficial effects. Brief Description of the Various Views of the Drawings
[0030] Figure 1 is a conceptual view that illustrates the entire configuration of a travel situation detection system; Figure 2 is a block diagram illustrating an internal configuration of a travel situation detection apparatus; Figure 3 is a flow chart illustrating a processing procedure in which the travel situation detection device calculates a mean and standard deviation of transit time; Figure 4 is a flow chart illustrating a processing procedure performed by the travel situation detection system at the first crossing point; Figure 5 is a flow chart illustrating a procedure for an inspection processing subroutine; Figure 6 is a flowchart that illustrates a processing procedure in which the travel situation detection system checks a traveler’s passage at the first crossing point; Figure 7 is a flow chart illustrating a processing procedure in which the travel situation detection system checks a traveler’s passage at the second or subsequent crossing point; Figure 8 is a flow chart illustrating an inspection procedure for baggage; Figure 9 is a flowchart illustrating a procedure for processing orientation of a rest room; Figure 10 is a flow chart illustrating an additional processing procedure performed by the travel situation detection apparatus at an arrival location; Figure 11 is a flow chart illustrating an additional processing procedure performed by the travel situation detection apparatus at a departure location; Figure 12 is a flowchart that illustrates an orientation procedure for finding someone else; and Figure 13 is a flow chart illustrating a processing procedure in which the travel situation detection device notifies a terminal device or a mobile terminal device of a travel situation. Detailed Description
[0031] The present invention will be described below in detail with reference to the drawings that illustrate the modalities thereof. Mode 1
[0032] In the present modality, the invention will be described with an example of a traveler or luggage using an aircraft as a means of transport. In the present modality, an average is used as a representative statistical value. In addition, as condition of use specification information in the present invention, flight specification information to specify a flight used by a traveler or baggage is used. Figure 1 is a conceptual view that illustrates the entire configuration of a travel situation detection system. A travel situation detection device 1 that detects a situation in which a traveler or baggage is traveling is connected to an N1 communication network such as the Internet. One or more travel situation detection devices 1 are installed at different airports, respectively. The trip detection devices 1 communicate with each other via the N1 communication network.
[0033] The traveler using an aircraft holds a ticket 31, while baggage to be carried is attached to a baggage claim label 32. On ticket 31, an ID that is identifying information to identify the traveler is recorded. For example, ticket 31 is a ticket on which a string or bar code indicating an ID is printed, or an IC card on which electronic data indicating an ID is stored. Likewise, an ID that is baggage identification information is recorded on the baggage claim tag 32.
[0034] At an airport, which is a transportation facility, there are several crossing points (crossing points) through which a traveler or baggage passes, such as a check-in desk, a check-in desk. baggage, a security inspection, a boarding gate, a baggage unloading area, baggage reclaim area, a drop-off location, an arrival desk, a baggage claim area, an arrival gate and the like. At each crossing point, verification machines (time-specifying devices) 21,21, ... are installed to read a ticket ID 31 or baggage claim label 32 and to specify the passage time and, that the traveler or luggage passes through. The scanning machine 21 can be, for example, a ticketing device that issues a ticket 31 or a baggage claim label 32, or a bar code reader connected to a computer to read a bar code printed on the ticket 31 or baggage claim tag 32. Alternatively, the checking machine 21 may be a ticket gate machine that can read an ID recorded on ticket 31, display required information and write required information. Furthermore, the scanning machine 21 can be an input device for entering information such as a ticket ID 31 by an operator who performs operations. It is noted that scanning machines 21 can also acquire information related to date and time, for example, a date, in addition to time. Some checking machines 21, 21, ... can be fitted with gates that prevent travel by a traveler or luggage as needed. The verification machine 21 provided with the gate also serves as a locking means in the present invention. It is noted that the gate to prevent a traveler's journey or luggage can also be installed separately from the checking machine 21.
[0035] The verification machine 21 includes an input unit for entering information per employee who performs the operation and an output unit for emitting information, such as a display or a speaker. The checking machine 21 also serves as an output device in the present invention. Alternatively, the checking machine 21 can be provided with a help button for a traveler who requests help or guidance by pressing it. In addition, the scanning machine 21 can be installed at all diverging points along a route through which a traveler or baggage passes, or it can be installed at all locations dispatched on the route where employees are deployed. In addition, at an airport, a route can be constructed with fences or gates in such a way that a traveler or baggage passes through all the necessary verification machines 21 on each route without fail.
[0036] Verification machines 21, 21, ... installed at an airport are connected to the travel situation detection device 1 via an N2 communication network provided at the airport. The travel situation detection apparatus 1 uses the verification machine 21 to detect the travel situation of a traveler or baggage that passes through a via point where the verification machine 21 is placed. Each verification machine 21 transmits information acquired and generated in the inspection to the travel situation detection apparatus 1, which stores the received information. It is noted that the travel situation detection device 1 can be included in each checking machine 21. In such a way, the checking machine 21 communicates with the travel situation detection device 1 without the N2 network, the time for communication is reduced, and processing speed is improved.
[0037] Furthermore, the travel situation detection device 1 is connected via the N2 communication network to a plurality of terminal devices 22, 22, ... used by employees who perform operations at an airport or an aircraft. Terminal device 22 is an output device in the present invention. The N2 communication network can include a wireless communication network. Terminal device 22 is provided with an output unit for outputting information, such as a display. Terminal device 22 can take a portable form used by an employee or a form installed in a place where an employee waits, such as an office. In addition, terminal device 22 can also be provided with an input unit such as a keyboard. As will be described later, when specific processing is performed on the verification machine 21, the terminal device 22 performs processing of outputting information on the output unit according to the specific processing.
[0038] In addition, the travel situation detection apparatus 1 is capable of communicating with a mobile terminal device 23 such as a mobile phone. The mobile terminal device 23 is an output device in the present invention. The mobile terminal device 23 is, for example, a mobile phone set owned by an individual. In the travel situation detection apparatus 1, output device information indicating the mobile terminal device 23, such as an e-mail address, is recorded. The travel situation detection apparatus 1 transmits information to the mobile terminal device 23 based on the registered output device information, and the mobile terminal device 23 outputs the information. It is noted that the travel situation detection apparatus 1 can also transmit information to the mobile terminal device 23 via the communication network N2.
[0039] Furthermore, the communication network N1 is connected to a transport information storage device 4 that stores information related to the operations of an aircraft. Transport information storage device 4 is provided for each airline company. The transport information storage device 4 is connected to a database that manages the operations of an aircraft through a communication network (not shown), and stores the most recent information transmitted from the database. It is observed that the transport information storage device 4 can be constituted by the database. The transport information storage device 4 stores, for each flight in operation, flight specification information that specifies each flight. For example, like flight specification information, a flight number that includes the name of an airline, a type of flight such as a scheduled flight or freight flight, the name of a place of departure, the name of a arrival location, a scheduled departure date / time and a scheduled arrival date / time are recorded. For example, flight specification information may also include an aircraft type, passenger capacity and the seat rate that are normally included in booking information that will be described later.
[0040] In addition, the transport information storage device 4 stores information related to airport facilities that involve a flight and a traveler or baggage by associating them with the flight specification information. Information related to airport facilities that involve a flight corresponds to information related to facilities at the airport directly or indirectly used by the flight. Information related to airport facilities that involve a flight includes information indicating a terminal number, a gate number, the number of employees, departure / arrival date and time and the like. In addition, information indicating an employee ID to identify an employee at the airport and the number of employees is also included. Information related to airport facilities involving a traveler or baggage corresponds to information related to facilities at an airport directly or indirectly used by the traveler or baggage. Information related to airport facilities involving a traveler or baggage includes a ticket counter number, a security inspection number, an emigration number, a quarantine number and an immigration number. The information additionally includes a number for a traveller's travel route or baggage transport route, a number for a baggage claim, a number for each of the other facilities on the route, information indicating the number of employees, information that indicate sequence of facilities in a passage, and employee ID. It is noted that information related to airport facilities, security, quarantine, emigration / immigration and customs inspection can be obtained directly from a database (not shown) managed by specific organizations, respectively. Likewise, an airline company normally stores meteorological information in a database (not shown) for each airport of departure and arrival of aircraft, and provides pilots, employees and the like with meteorological information. The transport information storage device 4 may have a form connected to the database to obtain the weather information for each airport that a flight departs and arrives as a part of the information related to airport facilities.
[0041] In addition, the transport information storage device 4 stores, for each traveler, reservation information that indicates the contents of the reservation made by a specific traveler for a specific flight. Booking information includes an ID which is a traveler's identification information, as well as the traveler's personal information such as the traveler's name, age, gender, email address and nationality. A traveler's personal information corresponds to individual information. In addition, booking information includes at least part of the flight specification information that specifies a flight to be used by a traveler, such as the name of a place of departure, the name of a place of arrival, the number flight time of a flight to be used, and scheduled date / month / year of departure, which are associated with each other. Flight specification information corresponds to transportation specification information. The booking information also includes information indicating the condition of use in which the traveler uses an aircraft, such as a type of seat, for example, economy or business class, a seat number or baggage number. Booking information additionally includes route information that indicates a travel route on which a traveler should travel at an airport, such as a place at a crossing point where the traveler, identified by an ID, passes through the airport, the sequence of waypoints to be passed, and a verification machine ID 21 installed at each waypoint. Booking information also includes information indicating the presence / absence of a person traveling with the traveler (hereinafter also referred to as a "companion"), and if there is a companion, they include a companion ID. Booking information may additionally include information about the terminal device 22 or mobile terminal device 23 that is notified of a travel situation, personal information of the traveler for notification that is sent along with the travel situation, information about the scanning machine 21 which obtains the travel status for notification and information related to a period and time when the travel status is notified. Reservation information is stored on the transport information storage device 4 at the time the reservation is made. If information, such as route information, among the information included in the reservation information is not determined at the time the reservation is made, each time the information is determined, the determined information is additionally stored in the reservation information.
[0042] In addition, the communication network N1 is connected to the inspection information storage device 5 which stores inspection information related to a traveler or baggage to be inspected. The inspection information storage device 5 obtains and stores inspection information from a database (not shown) managed by an administrative institution, a judicial institution or a company in each of different countries. Inspection information includes, for example, the "Flight Prohibited List" maintained by the United States TSA (Transportation Security Administration) or a list of crime suspects maintained by the FBI (Federal Investigation Agency). Inspection information also includes personal information such as the name, nationality, address or religion of a suspected person such as a suspected criminal, and if there is an ID for the suspected person, it includes the ID. The inspection information storage device 5 stores information such as a database ID from which inspection information is obtained, an information update date, or an ID of a person who updated the information by associating it with the information. inspection information. The communication of the information to be stored in the inspection information storage device 5 requires improved security. For example, communication can be carried out with a dedicated communication network. For example, information can be acquired using a recording medium such as an optical disc without using the communication network. In addition, the inspection information storage device 5 can be configured by the database itself managed by an administrative or similar institution in a country.
[0043] Furthermore, the N1 communication network is connected to a product information storage device 6 that stores information about goods related to goods sold to a traveler. Goods information includes, for example, an ID of goods sold, an ID of the checking machine 21 that inspected the goods, an ID of a traveler who purchased the goods, an ID of a seller who sold the goods, the names of goods, quantity, price, date of sale and place of production, which are associated with each other. The goods ID can be the baggage ID. Goods information is acquired by a terminal device (not shown) used by a vendor at an airport or aircraft, and is transmitted to the product information storage device 6 over a communication network (not shown). The product information storage device 6 transmits goods information to the travel situation detection apparatus 1 via the communication network N1 at predetermined intervals or whenever the goods information is updated. The travel situation detection system can also include more than one product information storage device 6. For example, product information storage device 6 can be installed for each area, airport or airline. Furthermore, the product information storage device 6 can be configured with a computer used by a vendor. In addition, there may be the model that the product information storage device 6 is included in the inspection information storage device 5.
[0044] It is noted that the travel situation detection system can take a form that does not include the inspection information storage device 5 or product information storage device 6. In such a way, a job can enter information of inspection inspection or goods information with the use of an input device (not shown) to the travel situation detection device 1, which stores the input information on it.
[0045] Figure 2 is a block diagram illustrating the internal configuration of the travel situation detection device 1. The travel situation detection device 1 is configured with a general purpose computer such as a server device. The travel situation detection device 1 is equipped with a CPU (Central Processing Unit) 11 that performs arithmetic operation, a RAM (Random Access Memory) 12 that stores temporary data generated during the arithmetic operation, a drive unit 13 which reads information from the recording medium 10 such as an optical disc and a non-volatile storage unit 14 such as a hard disk. The travel situation detection device 1 is also equipped with a clock unit 15 that obtains date and time, an interface unit 16 connected to the communication network N2 at an airport and a communication unit 17 connected to the communication network N1 . CPU 11 causes the drive unit 13 to read a computer program 18 recorded in the recording medium 10 and causes the storage unit 14 to store the read computer program 18. Computer program 18 is loaded from the storage unit 14 to RAM 12 as required. CPU 11 performs necessary processing for travel situation detection device 1 based on loaded computer program 18. It is noted that computer program 18 can be downloaded alternatively from another server device (not shown) ) connected to the N1 communication network. Furthermore, the clock unit 15 can also be supplied on the checking machine 21.
[0046] The storage unit 14 stores waypoint data that record information related to various verification machines 21, 21, ... installed at the respective waypoints at the airport. For example, a verification machine ID 21, a verification machine name 21, a waypoint location, and a distance on the route from a predetermined waypoint to a waypoint are recorded in the point data waypoints for each waypoint. The storage unit 14 stores error history data that records error information that indicates what error processing is performed on each verification machine 21. In error history data, error information is recorded by associating it with the ID verification machine 21, baggage ID or verified traveler and flight specification information. The error information includes details about the processing performed by the scanning machine 21, details of the error and the date and time when the error processing is performed.
[0047] Storage unit 14 also stores traveler data related to a traveler. Traveler data includes a traveler ID, traveler's personal information, information indicating the presence / absence of a companion, an ID of a companion and the like. The traveler's personal information corresponds to individual information. In addition, traveler data includes travel progress data in which the date and time when the traveler passes through each waypoint is recorded. Traveler data also includes flight specification information that specifies a flight used by a traveler, route information that indicates a route chosen by a traveler at an airport. They additionally include information about the terminal device 22 or mobile terminal device 23 that is notified of a travel situation, personal information of the traveler for notification that is sent along with the travel situation, information about the scanning machine 21 that acquires the travel status for notification and information related to a period and time when the travel status is notified. These pieces of traveler-related information are linked together. Likewise, storage unit 14 stores baggage-related baggage data. Baggage data includes a baggage ID and personal information of the baggage owner, as well as individual information such as information indicating a source and destination for the baggage shipment. Baggage data similarly includes, for example, travel progress data, flight specification information and route information. Also included are: information about the terminal device 22 or the mobile terminal device 23 that is notified of a baggage travel situation; personal information of the baggage sender that is sent along with the travel situation; information about the verification machine 21 that acquires the travel situation for a notification and information related to a period and time when the travel situation is notified. These pieces of luggage-related information are associated with each other.
[0048] Furthermore, the storage unit 14 stores inspection data in which inspection information is recorded. Inspection information is transmitted from the inspection information storage device 5 to the travel situation detection device 1 via the communication network N1 at predetermined intervals or whenever information stored in the inspection information storage device 5 is updated, and are recorded in the inspection data. It is noted that the travel situation detection device 1 can acquire the inspection information by using a recording medium such as an optical disc or the like without using the N1 communication network.
[0049] In addition, storage unit 14 stores product data in which goods information is recorded. The travel situation detection device 1 acquires goods information transmitted from the product information storage device 6 via the communication network N1 and writes it to the product data. Goods information can also be acquired from sources other than that of the product information storage device 6. For example, the employee can enter goods information into the product information storage device 6 using the verification machine 21. Goods information can be additionally entered from a terminal device (not shown) used by a goods seller to the travel situation detection device 1 via a communication network (not shown).
[0050] In addition, the storage unit 14 stores error notification address data that indicates a specific terminal device 22 to which error information is to be transmitted when error processing is performed by the scanning machine 21. The data of Error notification addresses include an error type, a verification machine ID 21, and a terminal device ID 22 to which the error information is to be transmitted. They are recorded in association with each other.
[0051] In addition, storage unit 14 still stores averaging data that records an average and standard deviation of transit time when a traveler or baggage passes through each transit point. The travel situation detection apparatus 1 regularly performs calculation processing, for each waypoint and airline, an average and standard deviation of time of passage in which a traveler or baggage passes through the respective waypoints. Figure 3 is a flowchart illustrating a processing procedure in which the travel situation detection device 1 calculates a mean and standard deviation of transit time. CPU 11 reads transit time when a traveler or baggage passes through each via point from traveler data and baggage data at a predetermined time, for example, 1:00 AM every day (S11). Here, CPU 11 reads the flight specification information associated with the passage time. CPU 11 calculates a mean and standard deviation of transit time associated with the same flight specification information among the transit time at the same transit points in order to calculate the average and standard deviation of the transit time at each transit point for each flight specification information (S12). Here, if a time around midnight is included in the reading pass time, CPU 11 conducts calculations in such a way that the chronological relationship between the pass time is precisely maintained. For example, CPU 11 reads date information along with passage time and calculates the mean and standard deviation by adding 24:00 to the passage time after midnight based on the date information. If the average obtained exceeds 24:00, CPU 11 subtracts 24:00 from the average obtained.
[0052] CPU 11 records the average and standard deviation of the calculated passage time in the average data by associating them with the information that indicates each passage point, such as the verification machine ID 21 and the specification information. flight (S13), and processing ends. In the average data stored in the storage unit 14, the most recent average and standard deviation are recorded. It is observed that the travel situation detection device 1 can reduce or increase the period so that the mean and standard deviation are calculated in more / less than one day. The travel situation detection device 1 can also have a shape configured by more than one computer. It is observed that the flight specification information used when CPU 11 calculates or records a representative statistical value, such as an average or standard deviation, corresponds to a part of the use condition specification information that specifies the use condition in that a traveler or baggage uses transport. The condition of use specification information includes information obtained by the scanning machine 21 and the travel situation detection apparatus 1, and excludes a traveler ID, a baggage ID, media data and a computer program.
[0053] Next, the processing performed by the travel situation detection system is described. The traveler without an ID recorded on ticket 31 must have an ID issued at the first crossing point such as a check-in counter. Figure 4 is a flow chart that illustrates a processing procedure performed by the travel situation detection system at the first crossing point. The verification machine 21 such as a ticketing device issues an ID to identify a traveler, by a method of, for example, issuing a ticket 31 on which a new ID is recorded (S21). The verification machine 21 and the travel situation detection device 1 subsequently perform processing to acquire information necessary for the traveler to use an aircraft and information necessary for the processing carried out on the travel situation detection device (S22). It is observed that the verification machine 21 can perform the processing of steps S21 and S22 in reverse order.
[0054] In step S22, when a reservation for a flight is made, for example, the travel situation detection device 1 performs processing to acquire the reservation information from the transport information storage device 4 over the network of communication N1. More specifically, CPU 11 causes communication unit 17 to transmit an instruction to search for reservation information based on a reservation number or similar to the transport information storage device 4, which transmits the found reservation information according to the instruction for searching the travel situation detection device 1. The travel situation detection device 1 receives the reservation information in the communication unit 17. If no reservation has been made, an employee or the traveler for you it even operates the scanning machine 21 such as a ticketing device, so that the scanning machine 21 can accept flight specification information and traveler-related information. Traveler-related information includes the traveller's personal information such as the name, age and language used, as well as information indicating the condition of use for the traveler to use the flight such as a seat number. The information also includes information about the terminal device 22 or mobile terminal device 23 to be notified of the travel situation. This information corresponds, for example, to information on the mobile terminal device 23 owned by a person who plans to meet the traveler and who the traveler wishes to notify of the travel situation. In addition, traveler-related information includes traveller's personal information for notification that is sent along with the travel status, information about the verification machine 21 that acquires the travel status for notification, and information related to a period and time where the travel situation is notified. Information about the scanning machine 21 is, for example, information that specifies the scanning machine 21 that acquires the travel situation that the traveler wishes to notify, when a specific terminal device 22 or mobile terminal device 23 is to be notified of the situation of travel acquired by a specific verification machine 21 among multiple verification machines 21. It is observed that CPU 11 can perform, after receiving a part of the flight specification information, the processing of acquiring the rest of the specific flight information from of the transport information storage device 4 via the communication network N1. In addition, CPU 11 acquires the remaining information associated with the specific flight information acquired from the transport information storage device 4. Information acquired from the transport information storage device 4 includes route information that indicates a route chosen by a traveler. It is observed that the information acquired by CPU 11 from the transport information storage device 4 is a duplicate of the most recent information.
[0055] In step S22, CPU 11 can perform processing to cause an output unit of the verification machine 21 to issue the acquired information such as booking information in order for the traveler to confirm the information. Here, CPU 11 causes the verification machine 21 to issue the information using a language that corresponds with the language used by the traveler that is included in the acquired information. In addition, the scanning machine 21 can accept an instruction to change the information upon receipt of the operation from an employee or a traveler. For example, the traveler can change a travel schedule. When the scanning machine 21 receives the change instruction, CPU 11 acquires the changed information and writes error information that indicates that the acquired information has been changed in the error history data. In addition, the verification machine 21 can accept an approval of the information upon receipt of the operation from an employee or a traveler. When the approval of information is accepted by the verification machine 21, CPU 11 acquires information indicating that there is no change. It is noted that processing such as a change or approval of information, such as reservation information, can also be performed not only by the scanning machine 21 at the first crossing point, but also by another scanning machine 21. When the attraction in the travel schedule is received, CPU 11 associates change information that indicates the change details to the traveler's personal information such as a reservation number and transmits it to the transport information storage device 4. The transport information store 4 updates information that has been stored in association with the same personal information as the personal information received.
[0056] The travel situation detection device 1 that acquired information in step S22 transmits the acquired information to another travel situation detection device 1 through the communication network N1, which acquires the transmitted information. That is, in step S22, all trip situation detection devices 1 acquire the same information. It is observed that, after a travel situation detection device 1 acquires information, the travel situation detection system can transmit the acquired information to another travel situation detection device 1 installed in places of departure, transfer and arrival of a traveler or luggage. In this way, multiple devices for detecting travel situations 1 related to the travel route of the traveler or baggage acquire the same information. Furthermore, the travel situation detection system can take the form in which a single travel situation detection device 1 performs information acquisition processing in step S22. In this form, the information acquired and stored by a travel situation detection device 1 can be shared with another travel situation detection device 1 through the communication network N1 as needed.
[0057] CPU 11 below performs inspection processing to order a person designated as a suspected traveler and to inspect the person (S23). Figure 5 is a flowchart that illustrates an inspection processing subroutine procedure. CPU 11 compares the inspection information included in the inspection data stored in the storage unit 14 with information related to a traveler and determines whether or not identical information exists (S31). For example, CPU 11 determines whether the acquired information or the personal information associated with traveler IDs included in the traveler data stored on the storage unit 14 includes or does not include information that corresponds to the personal information of a suspected person. If the traveler-related information includes information that corresponds to the inspection information (S31: YES), CPU 11 blocks the traveler's route by keeping the gate of the scanning machine 21 closed (S32). Note that the travel situation detection system can block an original route in step S32 and can guide the traveler to a different route dedicated to inspection. In addition, the travel situation detection system can also block a route using a gate provided separately from the checking machine 21. CPU 11 subsequently performs an employee notification processing that the traveler needs inspection (S33 ). In step S33, CPU 11 makes the checking machine 21 which is defined in advance and is operated by an employee issues an employee request message that will be sent for inspection, such as "Please send an inspector," and also issues the ID or place of installation of the verification machine 21 that made the determination, as well as the traveler's personal information. CPU 11 can also transmit similar information to the terminal device 22 associated with the verification machine 21 that made the determination in the notification address data.
[0058] The employee who is notified of the information conducts the inspection such as body verification or questioning of the traveler and inserts the inspection result by operating the verification machine 21 (S34). The following CPU 11 determines whether the inserted inspection result is to allow the traveler to pass (S35) or not. If the result of the inspection by the operator is not to allow the traveler to pass (S35: NO), CPU 11 records the error information that includes the result of the determination in step S31 and the result of the inspection by the operator in the history data of error (S36), and processing ends. The gate of the checking machine 21 will not be opened and the traveler will therefore be unable to pass the crossing point.
[0059] If the result of the inspection by the employee in step S35 is to allow the traveler to pass (S35: YES), CPU 11 records the error information that includes the result of the determination in step S31 and the result of the inspection by the employee in the error history data (S37). If step S37 is completed or if the information corresponding to the inspection information in step S31 is not included (S31: NO), CPU 11 ends a subroutine for inspection processing and returns to main processing.
[0060] CPU 11 specifies the passage time in which the traveler passes through the first crossing point such as a check-in counter according to the date and time measured by the clock unit 15 (S24). CPU 11 subsequently writes to the traveler data the acquired information that includes the traveler IDs and the verification machine above 21, the content of the determination indicating that there is no error and the passage time in order to store them one in association with the another in storage unit 14 (S25). CPU 11 causes the scanning machine 21 to open the gate to open the route for the traveler (S26). This allows the traveler to pass through the waypoint. The verification machine 21 confirms the traveler's passage using an optical sensor or similar, and then closes the gate. It is noted that the scanning machine 21 may have a way of keeping the gate open and closing the gate when the traveler trying to pass through the crossing point is detected. In addition, the travel situation detection system can use a gate installed separately from the checking machine 21 and open the route. In addition, the verification machine 21 as well as a ticketing device records part or all of the information acquired on the ticket 31. The travel situation detection apparatus 1 and the verification machine 21 therefore end the processing performed at the first point passing.
[0061] The travel situation detection device 1 compares the traveller's personal information with the inspection information, to make it possible to distinguish a suspected person from travelers in general. This allows an employee to fully inspect the suspected distinguished person and apply a simple scan to normal travelers, such as getting travelers through a metal detector. Since most travelers are not suspicious, the above technique can shorten the inspection time for most travelers and results in shortened travel times. This also prevents travelers from feeling uncomfortable when he / she undergoes a strict inspection. In addition, the separation of a suspicious person at the first crossing point such as an airport entrance can prevent work such as terrorism at the airport beforehand. In addition, if a suspicious person is distinguished at a crossing point immediately prior to customs inspection at the airport, a traveler with a history of contraband or a failed declaration can be separated from other travelers, so that customs can be at inspection levels. separate and perform effective customs inspection. If such a method for distinguishing a suspected person from other travelers and focusing inspection on the person as per the present invention becomes widespread, it is recognized that a suspicious person is forced to undergo a strict inspection, and a deterrent to crime is obtained .
[0062] Furthermore, in the case of luggage, the travel situation detection device 1 and the verification machine 21 perform similar processing. At the first crossing point such as a baggage check-in counter, the checking machine 21 such as a ticketing device issues the ID to identify the baggage by issuing a baggage claim tag 32 where a new ID is recorded. In step S22, the travel situation detection apparatus 1 and the verification machine 21 also require flight specification information and information associated with flight specification information by, for example, reading information concerning the traveler who owns the luggage based on the traveler ID. In addition, the employee or traveler operates necessary equipment to acquire other necessary information such as the size, weight, content and radiography of the luggage and inserts the information acquired in the checking machine 21. The checking machine 21 may have a way of including a equipment that automatically acquires such information.
[0063] CPU 11 below conducts inspection processing in step S23. CPU 11 determines in step 31 whether or not the acquired information includes information corresponding to the inspection information included in the inspection data stored in the storage unit 14. CPU 11, for example, determines whether the personal information of the baggage owner includes or no information corresponding to the personal information of a suspected person. Alternatively, CPU 11 determines whether or not the information indicating a luggage origin or destination includes information corresponding to the inspection information. If the acquired information does not include information corresponding to the inspection information, CPU 11 returns to main processing. If the acquired information includes information corresponding to the inspection information, CPU 11 interrupts, in step S32, a baggage transport device to block the baggage route. It is noted that the travel situation detection system can block the original route in step S32 while transporting the luggage to a dedicated route for inspection. CPU 11 subsequently makes a checkout machine 21 unit operated by an employee to issue notification information that baggage needs inspection. Alternatively, CPU 11 transmits information indicating that baggage needs inspection to the associated terminal device 22, in the error notification address data, with the verification machine 21 that made the determination. This information includes a message indicating that baggage inspection is required, the ID or location of the installed scanning machine 21 that made the determination and the baggage ID.
[0064] The notified employee conducts a complete inspection through, for example, opening the luggage and checking the contents and inserts the inspection result in step S34 by operating the verification machine 21. CPU 11 determines in step S35 whether the The result of the inspection is whether or not to allow luggage to pass. If the inspection result is not to allow the luggage to pass, CPU 11 records, in step S36, the error information that includes the result of the determination in step S31 and the result of the inspection in the error history data and ends the processing. The transport device does not carry luggage, so luggage cannot pass through the waypoint. If the inspection result is to allow the luggage to pass, CPU 11 records, in step S37, the error information that includes the result of the determination in step S31 and the result of the inspection by the employee in the error history data and returns for main processing.
[0065] CPU 11 specifies the passage time of the luggage in step S24 and writes, in step S25, in the baggage data the acquired information that includes the luggage IDs and checking machine 21, the content of the determination that indicates that there is no there is an error and the passage time associating them with each other on recording unit 14. CPU 11 then opens, in step S26, the baggage route, for example, causing the baggage transport device to operate. Note that the checking machine 21 records some or all of the information acquired on the baggage claim label 32 as needed.
[0066] In the case where the traveler passes through the first crossing point while maintaining an ID already issued, such as the case where the traveler keeps the ticket 31 in which the ID has already been recorded, the situation detection apparatus travel 1 and the verification machine 21 perform the ticket verification processing using the ID. Figure 6 is a flowchart that illustrates a processing procedure in which the travel situation detection system checks the passage of a traveler at the first crossing point. The verification machine 21 such as a terminal device at a check-in counter performs the reading processing of the ID recorded on the ticket 31 to determine whether the ID is read or not (S401). If the ID reading fails (S401: NO), CPU 11 performs error processing (S402). In error processing in step S402, CPU 11 issues an error message such as "ID cannot be read" using, for example, a speaker or display of the scanning machine 21 and performs read processing ID again. In addition, CPU 11 can perform ID reissue processing. CPU 11 then writes the error information to the error history data (S403) and finishes processing. In step S403, the error information is written in association with a forwarded ID or a predetermined ID that indicates the failure of the ID reading.
[0067] If the ID is read successfully in step S401 (S401: YES), CPU 11 determines whether the ID read is stored or not in the transport information storage device 4 as a reserved ID (S404). If the scanned ID is not stored on the transport information storage device 4 as the reserved ID (S404: NO), CPU 11 proceeds to step S402. In the present context, the CPU 11 can perform the processing of the emission of a message that indicates, for example, that "there is no reservation with that ID" using the scanning machine 21 or the terminal device 22 and blocks the route as in step S32. If the scanned ID is stored on the transport information storage device 4 as a reserved ID (S404: YES), CPU 11 performs the processing of acquiring the information associated with the ID from the transport information storage device 4 via communication network N1 (S405). The information to be acquired includes flight specification information.
[0068] CPU 11 subsequently performs the acquisition process of information not acquired when the reservation is made among the necessary information for the traveler to use the plane (S406). That is, CPU 11 accepts lack of information among the necessary information such as flight specification information, information related to the traveler and luggage and information that indicates the condition of use of the flight. CPU 11 acquires the information that specifies a facility and an employee at the airport to be used as well as the information that specifies the crossing points through which the traveler is supposed to be or is able to pass and the sequence of passage. In addition, CPU 11 acquires, as needed, information from a person to be notified of the travel situation, such as a person who is planning to meet with the traveler during their journey or at a place of arrival, information about the travel machine. verification 21 that acquires the travel situation for the notification, information related to a time period in which the travel situation is notified, and personal information of the traveler for notification that must be notified with the travel situation. CPU 11 also acquires, as needed, information related to travel history, information related to the traveler's religion, or information indicating whether the traveler is provided with an immigration card or not. CPU 11 additionally acquires, as needed, merchandise information associated with the traveler ID from the product information storage device 6.
[0069] CPU 11 then performs inspection processing (S407). The content of the inspection processing in step S407 is similar to that described with reference to the flowchart in Figure 5. After the inspection processing in step S407 is completed, CPU 11 specifies transit time in which the traveler passes through the first transit point according to the date and time measured by the clock unit 15 (S408). The following CPU 11 stores the acquired information that includes the traveler IDs and the verification machine above 21, the item name has no error and the results before and after the determination as well as the passage time in the traveler data a in order to store them in association with each other in storage unit 14 (S409). CPU 11 subsequently opens the route for the traveler by having the verification machine 21 open the gate (S410). This allows the traveler to pass through the waypoint. Therefore, the travel situation detection apparatus 1 and the verification machine 21 complete the travel ticket verification processing at the first via point. In addition, the verification machine 21 such as a ticketing device records some or all of the information acquired on the ticket 31 as needed.
[0070] At each of the second and subsequent crossing points, the travel situation detection apparatus 1 and the verification machine 21 performs a process of checking the traveler's or luggage's passage. Figure 7 is a flow chart that illustrates a processing procedure in which the travel situation detection system checks a traveler’s passage at the second or subsequent crossing point. The verification machine 21 performs the reading processing of the ID recorded on the ticket 31 or baggage claim tag 32 to determine whether the ID has been read or not (S501). If the ID reading fails (S501: NO), CPU 11 performs error processing (S502). In error processing in step S502, CPU 11 causes, for example, the output unit of scanning machine 21 to issue an error message such as "ID cannot be read" and performs ID read processing again. CPU 11 can also perform forbid processing of the traveler's or baggage pass along with the processing performed in step S502. If, for example, the checking machine 21 is a ticket gate, CPU 11 performs the processing to cause the ticket gate to close the path. In addition, if the ID cannot be read in the middle of a transport path in which the baggage is transported, for example, CPU 11 performs the processing to stop the baggage transport. In addition, CPU 11 can also perform the processing of making another verification machine 21 used by an employee or the associated terminal device 22, in the error notification address data, with the verification machine 21 that made the determination to issue information that indicate an error. The following CPU 11 writes the error information to the error history data (S503) and finishes processing. In step S503, CPU 11 writes the error information by associating it with a predetermined ID that indicates the failure of the ID reading.
[0071] If the ID is read successfully in step S501 (S501: YES), CPU 11 determines whether the ID read is written or not in the traveler data or baggage data stored in the storage unit 14 (S504). In step S504, CPU 11 can conduct a search for traveler data or baggage data stored in storage unit 14 of another travel situation detection apparatus 1 via communication network N1. If the ID read is not written (S504: NO), CPU 11 proceeds to step S502. In the present context, CPU 11 causes the output unit of the scanning machine 21 to issue a message such as "That ID is incorrect". Alternatively, CPU 11 can perform the processing of making another verification machine 21 used by an employee or the associated terminal device 22, in the error notification address data, with verification machine 21 that made the determination to issue the information that indicate an error.
[0072] If the ID read is written to the traveler data or baggage data (S504: YES), CPU 11 reads the information associated with the ID from the traveler data or baggage data (S505). CPU 11 compares the information read with the most recent information on the transport information storage device 4 via the communication network N1 in order to determine whether the information is updated or not. If the information is updated, CPU 11 performs error processing and records the error information that includes the item name of the changed information, the content of the information before and after the change, the date and time of the change as well as the number of changes in error history data associating them with flight specification information that includes at least a flight number and departure date on storage unit 14. CPU 11 below performs inspection processing (S506). The inspection processing content in step S506 is similar to that described with reference to the flowchart in Figure 5.
[0073] CPU 11 determines whether the current waypoint is the correct waypoint or not through which the traveler or baggage can pass based on the route information that is included in the information associated with the ID and which includes the information changed (S507). For example, CPU 11 determines whether the current waypoint when the scanning machine 21 is installed is included or not in the waypoints on the travel route indicated by the most recent route information associated with the ID. If the current waypoint is not included in the travel route indicated by the most recent route information, CPU 11 determines that the current waypoint is not a correct waypoint. In addition, CPU 11 can also determine whether or not the pass sequence specified by the most recent route information matches the pass sequence calculated from the actual pass time. If the current waypoint is not the correct waypoint (S507: NO), CPU 11 performs notification processing that the travel route is wrong (S508). In step S508, the CPU causes the checkout machine 21 output unit to issue a message such as "The flight is incorrect", "The boarding gate is incorrect," "The baggage claim area is incorrect" or "A route is incorrect ". CPU 11 can also perform emission processing, using the output unit of the scanning machine 21, of a message showing the correct waypoint. For example, a message such as "Please go to gate number XX located at 00" or "Please return on your way and turn right". CPU 11 can additionally perform the processing of making another verification machine 21 or terminal device 22 used by an employee, the information indicating the incorrect crossing point. In the present context, the CPU 11 can perform the gate closing or stopping of the transport device. The following CPU 11 writes the error information to the error history data (S509) and finishes processing. Note that the processing performed in steps S507 to S509 can also be performed by the verification machine 21 installed at the first via point.
[0074] Travelers in general do not use airplanes very often and, therefore, do not know, precisely, about the trajectories at an airport. In addition, there are a large number of trajectories at an airport that are constructed in complicated ways. In addition, at an airport in a foreign country, the phone book is often displayed in foreign languages while employees who provide information generally speak in foreign languages, which makes it difficult for a traveler to move along a correct trajectory at that airport . It is therefore very useful to provide an individual traveler with the correct orientation according to the traveler's situation. Based on the information acquired in relation to a traveler, the verification machine 21 makes a determination regarding a crossing point, and the travel situation detection device 1 provides a notification of the current situation or guidance for a route correct if the traveler is passing through an incorrect crossing point, further facilitating the travel of the traveler. This can shorten the time required for the traveler to move through an airport and therefore can reduce the delay in arrival time.
[0075] If the current crossing point is the correct crossing point in step S507 (S507: YES), CPU 11 specifies a crossing time in which a traveler or baggage passes through the current crossing point according to the date and time measured by clock unit 15 (S510). CPU 11 performs the processing of determining whether the passage time at the crossing point is ahead, behind or around the average compared to past recordings (S511). More specifically, CPU 11 reads from the average data stored in the storage unit 14 the standard and average deviation of the passage time associated with the information indicating the current passage point and the flight specification information associated with the traveler ID or baggage acquired among traveler data or baggage data, and makes the determination based on the standard deviation and average read. For example, assuming that the standard deviation is o, CPU 11 determines that the passage time is ahead when it is less than (average-4th) and is delayed when it is greater than (average + 4th). CPU 11 determines that the passage time corresponds to the average when it is in the range between (average-4th) and (average + 4th). It is observed that, in step S511, CPU 11 can make a determination by defining (average-o) and (average + o) as a reference and also defining itself (average-3rd) and (average + 3rd) as a reference. CPU 11 can additionally make a determination by defining (mean-Oo) and (mean + Oo) as a reference. If the passage time is ahead or behind compared to past recordings (S511: NO), CPU 11 performs notification processing from the traveler and the employee that the passage time does not correspond to the average (S512). Note that the flight specification information used to associate the information in step S511 is one of the condition of use specification information.
[0076] In step S512, CPU 11 causes the output unit of the scanning machine 21 to issue a message such as "You arrived earlier than normal" or "You arrived later than normal". Alternatively, CPU 11 can calculate the difference between the average and the passage time and output the calculated difference indicating "You arrived X minutes late". In addition, CPU 11 can also cause the output unit of the scanning machine 21 to output the mean, standard deviation and pass time used for the determination. CPU 11 transmits information related to the determination result to another verification machine 21 used by an employee or the associated terminal device, in the error notification address data, with the verification machine 21 that made the determination. In addition to issuing information to the checkout machine's output unit 21, the information to be transmitted includes other information such as the traveler ID, the traveler's personal information, the baggage ID, the baggage owner's personal information, the ID and place of installation of the checking machine 21 that made determination, the ID and place of installation of the checking machine 21 at the crossing point through which the traveler or baggage passed previously, the date and time of the determination, as well as the date and time when the traveler or baggage last passed the waypoint. The verification machine 21 or terminal device 22 that received the information related to the determination result issues the information received using the output unit. It is also possible that the mean and standard deviation of the passage time in which more than one bag associated with the same flight specification information is calculated by the travel situation detection device 1, and the mean or standard deviation of the passage time it is emitted by the terminal device 22 for each via point. In this case, for example, the average transit time of the first ten pieces of luggage out of one hundred pieces of luggage that pass through a waypoint is issued and is compared with the average and standard deviation of the previous passage time issued separately. If the average transit time of the ten pieces of luggage is longer than the previous one (average value - o), it is possible to determine that the transport work is being delayed. Such an estimate can be obtained, since an experienced employee who engages in transportation work almost every day generally understands the amount of baggage that passes through a waypoint for each flight. In the present context, it is also possible to issue the name of an employee who is involved in transport work at the time of observation at each crossing point. It is noted that CPU 11 can also cause the scanning machine 21 or terminal device 22 to output information in a similar way even when the result of the determination is "approximately normal". The flight specification information used to associate information in step S512 is one of the condition of use specification information.
[0077] Notification to the traveler about the result of the determination by the passage of time motivates the traveler to consciously increase or decrease the travel speed. In addition, the result of determining the time of passage is useful for the traveler who is anxious about the schedule such as the time for transfer at an airport or the time to meet someone at an arrival airport.
[0078] In addition, notification to the employee of the result of the determination of time of passage facilitates the employee to direct the traveler who is at risk of being late to board a flight. For example, because the position of the checking machine 21 that made a determination for the traveler's transit time becomes clear, an employee can easily assume the position of the traveler who checked in, but did not appear at the boarding gate and can easily find the traveler for guidance. Likewise, the employee can easily direct the traveler who is at risk of being late for the flight transfer. This allows the traveler to minimize a delay in the trip.
[0079] In addition, the result of the determination for the time of passage of the luggage shows the progress of the transport work, and if not on average, the same goes for the information to lead an employee to try to approach the average. The result of determining baggage changeover time is issued to terminal device 22 located at the ready state of an employee working for baggage transportation in order for the employee to be in perspective of the progress of the transportation work, allowing that the employee takes steps to improve the quality of transportation work according to a situation, such as sending help when transportation is delayed. For example, in the event that the work of transporting baggage at a crossing point is initiated, but the indication "earlier" compared to the average o of the past passage time is not issued, the employee may understand that the shipping work started late. When, on the other hand, the indication "earlier" compared to the 4th average is issued, the employee may recognize that the transport work has started earlier. When "later" compared to the average + 4th is issued, the employee can understand that the delay in the transport job could not be made up for the previous one. In addition, information related to the progress of the work of transporting luggage makes the situation of an employee transparent to spectators. Employees are required to repeat a predetermined standard job, so it becomes difficult for them to perform an irregular act of, for example, improper handling that leads to damage to baggage or is stealing baggage and can improve the quality of transport work . This can also have an effect of reducing a traveler's delay or luggage caused by this irregular work. The determination of the passage time and the issuing of the determination result to the terminal device 22 can be carried out at other crossing points such as a check-in counter, security inspection, customs inspection, emigration or immigration. Improvement in the quality of work can also, similarly, be expected by employees at these crossing points.
[0080] CPU 11 subsequently records the error information including that the passage time does not correspond to the average in the error history data (S513). Note that processing in steps S511 to S513 can also be performed by the checking machine 21 at the first crossing point. When step S513 is finished or when the passage time corresponds to the average compared to recordings passed in step S511 (S511: YES), CPU 11 records information including traveler or baggage ID, machine ID above 21, the most recent route information, the name of the determination item that has no error processing and the result before and after the determination as well as the passage time in the traveler data or baggage data in order to store them in the storage unit 14 one in association with the other (S514). In the present context, the scanning machine 21 records some or all of the information acquired on the ticket 31 or baggage claim label 32 as needed. CPU 11 then makes the checking machine 21 open the gate or keeps the baggage transport device in an operating state to open the path for the traveler or baggage (S515). This allows the traveler to pass through the waypoint. In step S515, CPU 11 can make the output unit of the scanning machine 21 output the information to guide a trajectory based on the information associated with the traveler ID. For example, the scan machine 21 output unit issues the scan machine number 21 located at the crossing point where the traveler is supposed to pass next, the location name of the next crossing point, or an instruction or similar to direction of travel such as going straight, turning left or turning right. In addition, when several gates leading to multiple paths are provided on the verification machine 21, CPU 11 can perform the opening processing only of the gate that leads to the path that the traveler should take.
[0081] The travel situation detection device 1 and the verification machine 21 then complete the traveler's verification process at each of the second and subsequent ticket points. Processing in steps S510 to S515 is performed at each of the second and subsequent crossing points every time the traveler or baggage crosses. It is noted that the travel situation detection device 1 can have a way of carrying out the inspection processing in step S506 only in a part of the crossing points.
[0082] In addition, the travel situation detection apparatus 1 performs the baggage inspection processing at at least one crossing point at a departure point and one arrival point among multiple crossing points that the luggage passes through. Figure 8 is a flow chart illustrating an inspection procedure for baggage. The verification machine 21 installed at the crossing point where the baggage inspection processing is carried out includes the function of taking an x-ray of the luggage using an X-ray and the function of measuring the weight of the luggage. That is, the verification machine 21 also serves as a measurement medium. Note that the travel situation detection system may have a way of including a measurement medium separately from the checking machine 21. CPU 11 makes the checking machine 21 take an x-ray of luggage that arrived at a crossing point with the use of an X-ray (S611) and measure the weight of the luggage (S612). The following CPU 11 determines whether the information indicating the radiograph and weight is recorded or not in association with the luggage ID in the luggage data stored in the storage unit 14 (S613). If the information indicating the radiography and the weight is recorded (S613: YES), CPU 11 determines whether the radiography and the weight indicated by the recorded information correspond or not to the radiography taken and the measured weight (S614). In step S614, CPU 11 determines that the x-rays are matched when a predetermined percentage, for example, 80%, of the areas of the x-rays are matched to each other. Furthermore, CPU 11 determines that the weights are corresponding when a difference between the measured weights is in the range of a predetermined permissible range, for example, 20%, of the recorded weight. In the event that multiple pieces of information indicating the radiography and weight associated with the baggage ID stored by the storage unit 14 are recorded, CPU 11 compares the information described above with the older information on the recording and determines that it does not match each other when the result of the comparison is outside the allowable range.
[0083] If there is no recording of the information that indicates a radiograph and weight in step S613 (S613: NO), or if the radiographs and weights correspond, respectively, in step S614 (S614: YES), CPU 11 records information that indicates the radiography taken and weight measured in the baggage data (S615). In step S615, CPU 11 records information indicating an X-ray and weight in the baggage data stored in the storage unit 14 by associating it with the baggage ID and the ID of the scanning machine 21 that took the photo and performed the measurement of weight. After step S615 is completed, CPU 11 finishes processing.
[0084] If the radiographs or weights do not match in step S614 (S614: NO), CPU 11 performs error processing (S616). In error processing in step S616, CPU 11 transmits information related to the determination result to the associated terminal device 22, in the error notification address data, to the verification machine 21 that made the determination or another verification machine 21 used by an employee. The information to be transmitted includes, in addition to the information indicating that the x-rays or weights do not match, information such as the baggage ID, personal information of the baggage owner and the ID and place of installation of the scanning machine 21 that made the determination. The terminal device 22 that received the information related to the determination result, emits, using the output unit, the information related to the determination result, which includes an error message that indicates, for example, that "the content of the luggage is altered". In addition, CPU 11 for processing baggage transport or directs baggage to a dedicated transport path for inspection. The notified employee of the information performs, for example, inspection operations such as opening the luggage and checking the contents, investigating the cause of error, retrieving and attaching a note addressed to the owner of the luggage. The employee subsequently operates the verification machine 21 to enter information indicating that the inspection is complete. CPU 11 resumes baggage transport or returns baggage to its original transport path. CPU 11 then writes the error information to the error history data (S617) and processing is complete.
[0085] In addition to the processing performed in steps S501 to S515, CPU 11 performs the processing of steps S611 to S617 described above. Note that the travel situation detection device 1 can perform only one of the processes of taking an X-ray or measuring a weight. The travel situation detection device 1 can also perform the processing of steps S611 to S617 not only at a crossing point, but at more more crossing points in each of the departure and arrival places. In addition, the travel situation detection device 1 can perform the processing of steps S611 to S617 at the time of inspection processing.
[0086] In addition, the travel situation detection device 1 uses the verification machine 21 provided with a help button to provide the necessary guidance for a traveler when the traveler presses the help button. When the help button of a verification machine 21 is pressed, CPU 11 transmits information including the ID or installation location of the verification machine 21, the traveler's personal ID and information, information indicating that guidance is required, as well as the date and time when the help button is pressed for the associated terminal device 22, in the error notification address data with, the verification machine 21 on which the help button is pressed. In the present context, CPU 11a writes the error information to the error history data. The employee who is notified is notified by the terminal device 22 that guidance is needed is distributed to the checking machine 21 where the help button is pressed so that he / she can guide the traveler.
[0087] In addition, the travel situation detection device 1 can perform automatic guidance processing using the checking machine 21 when the help button on the checking machine 21 is pressed. For example, the verification machine 21 can be provided with a button for the direction of a toilet and the CPU 11 can perform the processing of providing guidance on the toilet. Figure 9 is a flow chart illustrating a procedure for providing guidance on a toilet. The verification machine 21 performs the waiting processing by pressing the button by the traveler for guidance on a toilet (S621). If the button is not pressed (S621: NO), the checking machine 21 continues to wait. If the toilet guidance button is pressed (S621: YES), CPU 11 reads information related to airport facilities via the N1 communication network from the transport information storage device 4 and identifies the location of the toilet nearest (S622). CPU 11 then identifies the route to / from the toilet from / to the current position (S623). The following CPU 11 adds the information that indicates the route identifies to the toilet in order to update the route information for the traveler (S624). CPU 11 subsequently makes the output unit of the verification machine 21 issue the travel route to the toilet (S625), records the error information that indicates that the guidance was given in the error history data (S626) and ends the processing. This allows the traveler to use the toilet without getting lost and to move around without wasting time. Therefore, a delay in the traveler's journey can be minimized. When the route information is changed, CPU 11 transmits the change information that indicates the change content to the transport information storage device 4 by associating it with the traveler's personal information such as a reservation number. The transport information storage device 4 updates the information stored in association with the same personal information with the received personal information.
[0088] The traveler sometimes receives a secondary service associated with the use of an airplane, such as baggage claim or meeting with another person. For example, at an arrival airport, a traveler receives a service that checks the immigration card given to a traveler when entering a foreign country via an international airline and fixes part of it to the passport or that delivers goods sold to the traveler on a departure plane or airport. In addition, at an airport of departure on an international airline, he / she obtains a service that collects the part of the immigration card attached to the passport or that delivers goods sold at the airport of departure or on an airplane when entering the country. In addition to processing steps S501 to S515, the travel situation detection device 1 performs the processing for these services to be provided accurately and quickly at any of the crossing points at an airport.
[0089] Figure 10 is a flow chart that illustrates an additional processing procedure performed by the travel situation detection device 1 at a place of arrival. For example, when leaving the baggage claim, an employee or the checking machine 21 requests that the traveler submit the baggage ID. Through the verification machine 21 that performs the reading processing of the ID recorded on the baggage claim label 32, the CPU 11 determines whether the baggage ID is read or not (S701). If the checking machine 21 has read the luggage ID (S701: YES), CPU 11 determines whether the luggage belongs correctly to the traveler or not (S702). In step S702, CPU 11 determines whether the baggage ID read is associated or not with the traveler ID recorded in the traveler data stored in the storage unit 14. If the luggage ID is associated with the traveler ID, the luggage belongs to the traveler, while the luggage does not belong to the traveler when the Traveler ID is not associated with the Baggage ID.
[0090] When the luggage does not belong to the traveler (S702: YES), CPU 11 performs the processing of notification from the traveler and employee that a mistake in the baggage claim has occurred (S703). In step S703, CPU 11 causes the output unit of the checking machine 21 to issue a message such as "This is wrong baggage". In addition, CPU 11 transmits information related to the determination result to another verification machine 21 used by an employee or the associated terminal device 22, in the error notification address data, to the verification machine 21 that made the determination. The information to be transmitted includes, in addition to the information that indicates that a mistake in the baggage claim has occurred, information such as the Traveler's ID, the traveler's personal information, the Baggage ID, the baggage owner's personal information and ID and installation location of the verification machine 21 that made the determination. The verification machine 21 or terminal device 22 that received the information related to the determination result outputs the information received using the output unit. CPU 11 records the error information that includes the information that indicates a mistake in the baggage claim in the error history data (S704) and finishes the additional processing. In the present context, it is desirable that the CPU 11 performs the processing of, for example, closing the gate of the scanning machine 21 to block the traveler's path.
[0091] If the baggage ID is not read in step S701 (S701: NO), CPU 11 determines whether the baggage ID associated with the traveler ID read on the scanning machine 21 is recorded or not in the traveler data stored in the storage unit 14 (S705). If the baggage ID is read (S705: YES), the processing of notification from a traveler and employee that a baggage failure has occurred (S706). In step S706, CPU 11 causes the checkout machine 21 output unit to issue a message such as "You forgot to collect your luggage". In addition, CPU 11 transmits information related to the determination result to another verification machine 21 used by an employee or the associated terminal device 22, in the error notification address data, to the verification machine 21 that made the determination. The information to be transmitted includes, in addition to information indicating that a baggage collection failure has occurred, information such as the traveler ID, the traveler's personal information, the ID of the baggage to be collected and the ID and location of installation of the verification machine 21 that made the determination. The verification machine 21 or terminal device 22 that received the information related to the determination result issues the information received using the output unit. CPU 11 writes error information that includes information indicating that a baggage retrieval failure has occurred (S707) in the history data and terminates further processing. In the present context, CPU 11 preferably blocks the path for the traveler by processing, for example, closing the gate of the verification machine 21.
[0092] If the baggage ID is not recorded in step S705 (S705: NO), or if the baggage belongs correctly to the traveler in step S702 (S702: YES), CPU 11 determines whether the traveler has a travel companion or no (S708). In step S708, CPU 11 determines whether the traveler ID recorded in the traveler data stored in the storage unit 14 is associated or not with the information that indicates that the traveler has a companion. The traveler has a companion when information indicating that the traveler has a companion is associated with the traveler ID, while the traveler does not have a companion when information indicating that the traveler has a companion is not associated with the traveler ID. If the traveler has a companion (S708: YES), the employee or verification machine 21 requests the companion ID and CPU 11 determines whether the ID was read or not by the verification machine 21 that performs the recorded ID reading processing. in ticket 31 of the companion (S709). If the verification machine 21 reads the companion ID (S709: YES), CPU 11 determines whether the companion is the right person or not (S710). In step S710, CPU 11 determines whether or not the reader's ID is associated with the traveler ID recorded in the traveler data stored in storage unit 14. If the ID of the companion is associated with the ID of the traveler, the companion is the right person. If, on the other hand, the companion ID is not associated with the traveler ID, the companion is not the right person.
[0093] If the companion ID is not read in step S709 (S709: NO), or if the companion is not the right person in step S710 (S710: NO), CPU 11 performs notification processing for the traveler and employee that the companion is not present (S711). In step S711, CPU 11 causes the output unit of the verification machine 21 to emit a message such as "the escort is not present". In addition, CPU 11 transmits information related to the determination result to another verification machine 21 used by an employee or to the associated terminal device 22, in the error notification address data, with verification machine 21 that made the determination . The information to be transmitted includes, in addition to the information indicating that a mistake in baggage claim has occurred, information such as the Traveler's ID, the traveller's personal information, the companion ID, the companion's personal information, as well as the ID and installation location of the verification machine 21 that made the determination. The verification machine 21 or terminal device 22 that received the information related to the determination result issues the information received using the output unit. CPU 11 writes error error data to the error history data that includes information indicating that the companion is not present (S712) and terminates further processing. In the present context, CPU 11 preferably blocks the traveler's trajectory by processing, for example, closing the gate of the checking machine 21. If there is no companion (S708: NO) or the companion outside the right person (S710: YES ), CPU 11 terminates further processing.
[0094] Figure 11 is a flow chart that illustrates an additional processing procedure performed by the travel situation detection device 1 at a starting place. When a traveler passes a specified crossing point such as a departure gate for an international airline at an airport, a CPU 11 determines whether or not the traveler is a person with an immigration card (S721). A foreign traveler is provided with part of the immigration card when entering the country. The travel situation detection device 1 records in advance the immigration card number provided in the traveler data associated with the ID of the traveler who is provided with the immigration card. For example, the immigration card number given to the traveler is recorded in a database (not shown) by associating it with information such as the traveler's personal information. The travel situation detection device 1 reads data from the database and writes the immigration card number to the traveler data by associating it with the traveler ID associated with the same information as the traveler information recorded in the database. Dice. In step S721, CPU 11 determines whether or not the immigration card number is associated with the traveler ID recorded in the traveler data stored in storage unit 14. The traveler is provided with the immigration card when the immigration card number it is associated with the traveler ID whereas the traveler is not provided with an immigration card when the immigration card number is not associated with the traveler ID. It is noted that information indicating whether or not the immigration card is given to the traveler can be recorded in the traveler data.
[0095] If the traveler has an immigration card (S721: YES), CPU 11 performs the processing of an employee's notification that the traveler has an immigration card (S722). In step S722, CPU 11 makes the verification machine 21 used by the employee and the terminal device 22 associated, in the error notification resolution data, with the verification machine 22 that made the determination, outputting the information indicating the result of determination. Here, CPU 11 preferably blocks the path for the traveler by processing, for example, closing the gate of the verification machine 21. The employee who received the notification collects the traveler's immigration card and operates the verification machine 21 or device terminal 22 to insert information that the immigration card was collected. CPU 11 records information that indicates that the immigration card was collected from the traveler in the traveler data (S723). Here, CPU 11 opens the way for the traveler. CPU 11 can also record error information that includes information that indicates that the immigration card was collected in the error history data. It is also possible, as another way, for the inspection information storage device 5 to acquire information from the database referring to the traveler with a part of the immigration card. In such a case, CPU 11 performs detection processing for a traveler who is provided with a part of the immigration card for the inspection processing in step S506.
[0096] If step S723 is completed or if the traveler is not the person with an immigration card in step S721 (S721: NO), CPU 11 determines whether there are goods to be delivered or not to the traveler ( S724). In step S724, CPU 11 determines, for example, whether goods information that includes the reader's ID is written to the product data stored in storage unit 14. Whether the goods information that includes the traveler ID are recorded in the product data, there are goods to be delivered to the traveler. If, on the other hand, goods information that includes the traveler ID is not recorded in the product data, there are no goods. If there are goods to be delivered to the traveler (S724: YES), CPU 11 performs processing of notification from the traveler and the employee that there are goods to be delivered to the traveler (S725). In step S725, CPU 11 causes the output unit of the scanning machine 21 to issue a message such as "There are goods to be delivered to you". Here, CPU 11 preferably blocks the traveler's path by processing, for example, closing the gate of the verification machine 21. In addition, CPU 11 transmits information related to the determination result to another verification machine 21 used by a employee or to the terminal device 22 associated, in the error notification resolution data, with the verification machine 21 that made the determination. In addition to the information indicating that there are goods, the information to be transmitted includes the traveler's ID, the traveler's personal information, the goods ID, the name of the goods, as well as the ID and installation location of the scanning machine 21 that made the determination. The verification machine 21 or the terminal device 22 that received the information related to the result issues the determination of the information received by using the output unit. The employee who received the notification delivers the goods to the traveler and operates the checking machine 21 or terminal device 22 to insert the fact that the goods were delivered. CPU 11 records the information that indicates that the goods were delivered to the traveler in the product data (S726). Here, CPU 11 opens the way for the traveler. It is observed that, in step S726, CPU 11 can record the goods ID in the baggage data in the storage unit 14 by associating it with personal information, the most recent and similar route information of the traveler. In addition, CPU 11 writes error error data to the error history data that includes information indicating that the goods have been delivered.
[0097] After completing step S726 or if there are no goods to be delivered to the traveler in step S724 (S724: NO), CPU 11 finishes further processing. CPU 11 performs processing in steps S701 to S712 or processing in steps S721 to S726 in addition to processing in steps S501 to S515. Note that processing in steps S701 to S707 and processing in steps S708 to S712 can be performed at different waypoints, not at the same waypoint. Similarly, processing in steps S721 to S723 and processing in steps S724 to S726 can be performed at different crossing points.
[0098] The processing of steps S701 to S707 can immediately correct any error of the traveler in the baggage claim and can also prevent baggage theft. In addition, a failure in baggage claim can be detected immediately. This can decrease the time it takes to pick up luggage again and can minimize a delay in the traveler's journey. Processing in steps S701 to S707 is not performed only at one point in a place of arrival, but can be performed at more than one waypoint that includes the waypoint of a place of departure. Similar processing can also be carried out for hand luggage held by the traveler. When processing steps S701 to S707 is performed at multiple waypoints, baggage can be found at one waypoint even if baggage theft occurs in an area located between waypoints. In addition, even in the case where a traveler loses luggage, a place where luggage is lost is limited to an area between crossing points, which facilitates the search for a lost object. This can prevent the traveler from searching for a lost object without a clue, thereby minimizing a delay in the traveler's journey.
[0099] When processing steps S708 to S712, a traveler must pass through a crossing point certainly with a traveling companion. A traveler with a companion who is likely to split up, such as a traveler on a tour group with a child who frequently tries to run away from his / her tutor to stop at stores on the route may be able to shorten the travel time. Because the traveler who is not with a companion is detected at a crossing point, a companion who has been separated from the traveler can be easily found. This eliminates the traveler's need to search for his or her partner without a clue and therefore minimizes a delay in the traveler's journey. Note that processing in steps S708 to S712 is performed not only at one point at a place of arrival, but also at multiple waypoints that include a waypoint at a place of departure. Even if a companion is lost, the companion's location is limited to an area located between crossing points. This can make it easier to find your mate and can minimize a delay in travel time.
[0100] The processing of steps S721 to S723 enables an operator to quickly and reliably collect immigration cards from travelers. By processing steps S724 to S726, it is also possible to deliver goods sold to travelers quickly and reliably. This cuts through a process of discovering a traveler from whom an immigration card must be collected or for which goods are given, which minimizes a delay in a traveler's trip due to the collection of an immigration card or delivery of goods. If, for example, a traveler who is to receive goods at an international airline's departure gate cannot be found and therefore a flight call is made to find and deliver the goods to the traveler, it takes time to deliver the goods. goods and the flight is delayed. The present invention is able to avoid such a delay. In addition, the delivered goods undergo a verification related to the owner on the verification machine 21 located on a subsequent route, which allows the goods to be easily found even if they are lost and avoids a delay in the travel time caused by the goods received.
[0101] In addition, the travel situation detection device 1 performs processing of a traveler's orientation to meet with another person at an airport. A specific terminal device 22 that has a display as an exit unit is installed in a specific place such as a waiting room in which a person on hold is at the airport. The person on hold can see the information issued on the terminal device 22. Figure 12 is a flowchart that illustrates an orientation procedure for finding another person. After processing with each scanning machine 21 is completed, CPU 11 determines whether or not a traveler who has passed a crossing point plans to meet another person (S811). In step S811, CPU 11 determines whether information that is about another person planning to meet the traveler and that is associated with the traveler ID read by the scanning machine 21 is written or not in the traveler data stored in the storage unit 14. If the traveler plans to meet someone else (S811: YES), CPU 11 causes the output unit of the specified terminal device 22 to issue personal information from the traveler, a position of a waypoint the traveler passes through, time of passage, a value mean and a standard deviation of the passage time read in step S511 and a determined result of the comparison between the passage time and the average value (S812). After step S812 is completed or the traveler does not plan to meet someone else in step S811 (S811: NO), CPU 11 finishes processing. CPU 11 performs processing in steps S811 to S812 whenever processing by each scanning machine 21 at the airport is completed.
[0102] In addition, the travel situation detection apparatus 1 can also perform notification processing of a travel situation for the terminal device 22 or mobile terminal device 23 designated in advance, such as the mobile terminal device 23 owned by a person who the traveler plans to find, the terminal device 22 or mobile terminal device 23 used by commercial entities such as a store, hotel or the like. Here, in the traveler data stored in the storage unit 14, output device information that is associated with the traveler ID and that indicates the terminal device 22 or mobile terminal device 23 that must be notified of the travel situation. Figure 13 is a flow chart illustrating a processing procedure in which the travel situation detection apparatus 1 notifies terminal device 22 or mobile terminal device 23 of a travel situation. After completing processing by using each scanning machine 21, CPU 11 determines whether the output device information indicating the terminal device 22 or mobile terminal device 23 that is to be notified of the travel situation is recorded or not in the travel data. traveler stored in the storage unit 14 associated with the traveler ID read by the verification machine 21 (S821). If the output device information is recorded (S821: YES), CPU 11 transmits the traveler's personal information, a position of the waypoint the traveler passes through, time of passage, an average value and a standard deviation of the travel time passage read in step S511 and a determined result of the comparison between the passage time and average value for the terminal device 22 or mobile terminal device 23 indicated by the output device information (S822). The terminal device 22 or mobile terminal device 23 to which the information is transmitted emits the information received by using the output unit. After completing step S822 or if the output device information is not recorded in step S821 (S821: NO), CPU 11 finishes processing. CPU 11 performs processing in steps S821 to S822 whenever processing by each scanning machine 21 is completed at an airport from a place of arrival. It is observed that the travel situation detection device 1 can perform the processing both in steps S811 to S812 and in steps S821 to S822.
[0103] It is also possible for CPU 11 to transmit information obtained only from recorded scanning machine 21 to terminal device 22 or mobile terminal device 23 by pre-recording information related to scanning machine ID 21 that acquires the information to be transmitted to the terminal device 22 or mobile terminal device 23 associated with the traveler ID in the traveler data in the storage unit 14. In addition, the period and time to transmit information to the terminal device 22 or mobile terminal device 22 can be recorded in advance associated with the traveler ID and the CPU 11 can transmit the information to the terminal device 22 or mobile terminal device 23 according to the recorded period and time. Here, CPU 11 can also transmit information to terminal device 22 or mobile terminal device 23 every day for a period of immediately after completing an air ticket reservation until the end of the trip.
[0104] For terminal device 22 or mobile terminal device 23, in addition to the above, information that specifies flight, route information, approximate current position of the traveler and a distance to a specific place can also be issued. In addition, when the traveler has not reached a place of arrival, information indicating that there has been no arrival can also be issued. In addition, information about an error at each crossing point can also be issued. A person on hold checks the information output from the output unit of the terminal device 22 or mobile terminal device 22 to recognize the situation of the traveler that includes the occurrence of an error, so that he can accurately estimate the time required before the traveler appear. When, for example, error information that is obtained from the verification machine 21 located before immigration at an arrival airport includes information that indicates that the traveler has used a toilet, it is considered that the traveler is unlikely to use a toilet again in a route to an arrival hall where the person is waiting. The person on hold who obtained the information can estimate a more accurate waiting time based on the transit time information sent from the scanning machine 21 on the subsequent route. Compared to the case where the person waits without information about the traveler's situation, the waiting situation is improved due to, for example, distress in the person waiting to be reduced, the person in the waiting will certainly meet the traveler and the person in the waiting can get ready immediately before meeting the traveler.
[0105] In the case where the terminal device 22 or mobile terminal device 23 used by a commercial entity is notified of the traveler's situation, a commercial entity such as a souvenir shop, hotel, taxi, restaurant or similar is notified of the travel situation of the traveler. The commercial entity can therefore provide a service according to the traveler's travel situation. This enables the traveler, for example, to immediately start eating prepared food at a suitable time in a restaurant at an arrival airport for which the traveler has made a reservation in advance. Thus, the travel situation detection system in the present invention can not only save the travel time of a traveler or luggage, but also improve the quality of services while traveling or at a destination. In addition, if CPU 11 performs baggage processing and a person waits for baggage with orientation for a meeting in a similar manner, a porter handling airborne baggage can use the travel situation detection system. For example, the porter can estimate the progress of operations such as that at customs inspection performed for baggage at an arrival airport based on information from the checking machine 21, prepare an efficient operations schedule and then receive baggage.
[0106] In addition, the traveller's personal information notified to terminal device 22 or mobile terminal device 23 may be a part of personal information. For example, an initial, a nickname or a serial number assigned by the travel situation detection device 1 can be used. Associated with the traveler ID, personal information for notification such as a nickname is recorded in the traveler data in advance while CPU 11 transmits the personal information for notification associated with the traveler ID to terminal device 22 or mobile terminal device 23. Information personal notices can be recorded associated with the information to distinguish individual terminal devices 22 or mobile terminal devices 23 from each other. Here, CPU 11 transmits personal information for notification that is different for each of the addressed terminal device 22 or mobile terminal device 23. In this form, it is also possible to register, for example, a traveler's email address for terminal device 22 in a store at a departure airport and a traveler's initial address for terminal device 22 in a waiting room in arrival airport, in the personal information for notification. Here, once a traveler's initial is issued along with other information to terminal device 22 in the waiting room verified by a large number of undefined waiting people, there is no need to worry about improper use of personal information. In the meantime, a traveler's email address is issued along with other information to the terminal device 22 or mobile terminal device 23 used in a commercial entity that allows a store to conduct sales promotion by, for example, sending a e-mail to a traveler for advertisement. For example, terminal device 22 stores data for advertisement and sends an advertisement email to an email address included in the received information.
[0107] Information about the terminal device 22 or mobile terminal device 23 to be notified of a travel situation, personal information for notification about a traveler, information about the checking machine 21 that acquires a travel situation that must be notified and information related to a period or moment when notification of a travel situation is issued is defined in advance for each traveler. A traveler defines transmitting information related to his travel situation to the terminal device 22 or mobile terminal device 23 used by a commercial entity in which the traveler is interested. This allows a store that has received information related to the travel situation of the traveler through its terminal device 22 or mobile terminal device 23 to conduct an efficient sales promotion. In addition, if the traveler sets the email address of the mobile phone as personal information for notification, the traveler can receive an email to advertise a store via the mobile phone, find goods of interest in the advertisement and acquire knowledge of assets in advance. When the traveler arrives at the store, an efficient purchase is possible. The traveler can buy goods soon or can also make a satisfactory purchase after asking a seller questions about the use of pre-acquired knowledge. This enables a store to conduct an early sales promotion for the traveler who is interested in the store and plans to stop by the store. Thus, the travel situation detection system reduces a traveler's travel time and improves the quality of a service that the traveler has during travel and at a destination.
[0108] It is observed that the traveler learns in advance information related to a commercial entity to be notified of the travel situation of the same and that when booking a flight, it preferably defines as information from the terminal device 22 or mobile terminal device 23 will be notified of their travel status. For example, information about the business entity that includes a store location is stored in advance in a database (not shown) to allow a traveler to view the information when booking a flight. More specifically, when a traveler selects a flight, at the time of booking, information related to a commercial entity that has a store on a travel route to a gate where the selected flight departs or arrives is issued. The traveler preferably uses the information to record information on the terminal device 22 or mobile terminal device 23 of a commercial entity of interest. As another possible method, a commercial entity can independently place an ad on a website to let the public know about the store's existence. The traveler searches for a commercial entity from a store located at an airport that he plans to use and defines the information on the terminal device 22 or mobile terminal device 23 of a commercial entity of interest. Mode 2
[0109] In mode 2, the travel situation detection system detects a travel situation for a traveler or baggage by using a transit period that elapsed while a traveler or luggage passes through two via points. The configuration of the travel situation detection system is similar to that in Modality 1. In this modality, CPU 11 reads, in step S11, a baggage ID when it reads the passage time in addition to the flight-specific information associated with the passing time. CPU 11 calculates, in step S12, a passage period that elapsed while a traveler or baggage passes through the two crossing points by obtaining the difference between the two passage time parts at the two crossing points based on a part of the time at each crossing point associated with the same flight-specific information and the ID of the same traveler or baggage. CPU 11 then aggregates the calculated passage periods for each of the sets of two passage points and calculates an average value and standard deviation of passage periods. In step S13, CPU 11 records in average value data the average value and standard deviation of the calculated passage periods associated with the information indicating two crossing points such as IDs for two scanning machines 21 and the flight-specifying information. Alternatively, CPU 11 can record the calculated average value and standard deviation associated with information that indicates one of the two waypoints and information that specifies flight.
[0110] In addition, CPU 11, in step S510, specifies transit time while reading transit time in which a traveler or baggage that has passed another specified transit point immediately before the current transit point of the traveler data or baggage data and calculates the difference between the two parts of transit time to obtain a transit period from another transit point to the current transit point. In step S511, CPU 11 reads an average value and a standard deviation of transit times associated with information indicating two via points or information indicating one of the two via points and with flight-specific information associated with the traveler ID or baggage and determines whether the calculated changeover period is shorter, longer or around the average based on the mean value and standard deviation. In step S512, the CPU issues a notification as appropriate. It is not necessary to make a determination for transit times for all combinations of two transit points. CPU 11 can, for example, make a determination for a transition period between a specific transition time point that serves as a base and each of the other transition points. In addition, CPU 11 can use information that is written to the traveler data in advance and that is about the scanning machine 21 to acquire a travel situation that must be notified to a specific terminal device 22 or mobile terminal device 23 to determine a period ticket related to the verification machine 21 to acquire the travel situation of which it must be notified. In addition, CPU 11 can conduct determination for both a passing time and a passing period. In addition, in this modality, as in Modality 1, the travel situation detection system can decrease a traveler's travel time and also improve the quality of a service that a traveler has during a trip or at a destination.
[0111] As described above, the travel situation detection system according to Mode 1 or 2 specifies a transit time when a traveler or baggage passes through a transit point on a travel route provided at an airport, compares the transit time or a transit period between two transit points at an average value and notifies the traveler or employee of the result of the comparison. If the passage time or period of passage is later than or greater than the average value, the traveler is aware of the delay in the journey and can therefore move more quickly. In addition, an employee who guides the traveler recognizes the delay in the trip and can therefore take the traveler urgently. In addition, an employee who transports luggage understands the delay in transportation work and can do the transportation work for luggage more quickly. As a result, dispersion in transit times is reduced, a delay for a traveler or baggage traveling at an airport is minimized and the occurrence of confusion caused by delayed travel also decreases. In addition, the travel situation detection system can also notify another person, such as a person planning to meet a traveler, of a travel situation, that is, the position, time of passage and the like for the point of passage through which the traveler or luggage passes. When the person planning to meet the traveler is notified of the travel situation, the person can learn the travel situation of the traveler, which makes it easier for the person waiting to imagine the arrival time and arrival status, which alleviates distress. in the person in waiting and thus improves the situation in waiting. In addition, when a store is notified of a travel situation, a store can conduct an advance sales promotion for a traveler who is interested in the store and plans to stop by the store, which makes the traveler shop efficiently.
[0112] In addition, the travel situation detection device 1 previously stores inspection information related to a suspected person or baggage that is subject to rigorous inspection and whether information about a traveler or baggage passing through a checkpoint passage partially correspond with the inspection information, prevents the passage of the traveler or luggage. The traveler or baggage that is prevented from passing through is carefully inspected by an employee. As inspection information is acquired externally as needed, the inspection is conducted based on the latest inspection information to ensure the safety of a means of transport. Strict inspection is conducted on only a portion of travelers or baggage while most travelers or baggage do not receive an inspection or receive a simple inspection to pass a waypoint, in order to avoid a delay in travel for most travelers or baggage that are unnecessary to pass inspection. It is, therefore, possible to avoid a delay in the journey of a traveler or luggage while ensuring the safety of a means of transport.
[0113] It is noted that, in Mode 1 or 2, a part of the processing described to be performed by CPU 11 using the checking machine 21 or terminal device 22 can be distributed to be performed by checking machine 21 or terminal device 22 In addition, in Modality 1 or 2, a part of the processing described to be performed by CPU 11 can be distributed to be performed by CPUs 11 on multiple trip detection devices 1.
[0114] Although Modalities 1 and 2 have shown examples where an ID engraved on ticket 31 or baggage claim tag 32 is purchased, another means such as a mobile phone, a magnetic card or a wireless tag can be used as a means for recording an ID in the present invention. In addition, the travel situation detection system can use biological information such as fingerprints, irises or vein patterns as identifying information for a traveler. When a traveler travels several times by using the identification information comprised of the same biological information, CPU 11 can preferably apply new identification information to distinguish each trip. This allows CPU 11 to distinguish between the information acquired on the last trip and the information to be obtained on the current trip. Alternatively, as another example, in the case where information from multiple trips is stored in storage unit 14, CPU 11 can perform various types of processing by always using the latest information. In addition, the travel situation detection system may have a way of using multiple types of identifying information. In this form, the scanning machine 21 has a function of acquiring multiple types of identification information. For example, the verification machine 21 has a function to acquire an ID recorded on the ticket 31 and a traveler's biological information as well as a function to read various types of IDs recorded on the baggage claim label 32. In addition, several types of identification information is associated with each other and stored in traveler data or baggage data stored in storage unit 14 of the travel situation detection apparatus 1. In this way, CPU 11 acquires various types of identification information in step S501. In addition, CPU 11 determines in step S504 whether the combination of the various types of identification information acquired corresponds or not with the previous combination recorded in the traveler data or baggage data. If the combination of the various acquired types of identification information does not match the pre-recorded combination, CPU 11 performs error processing in step S502 to make the checking machine 21 prevent the traveler from passing and to make the checking machine 21 or the terminal device 22 emits the fact that the identification information is different. If the combination of the various acquired types of identification information matches the pre-recorded combination, CPU 11 performs processing at and after step S505. In this form, the travel situation detection system can carry out more restricted confirmation from a traveler.
[0115] Although Modalities 1 and 2 have shown examples where flight-specific information is used as one of the conditions of use information, the travel situation detection system may have a way of using other information such as information that specify condition of use. For example, as information that specifies a condition of use, the gender or age included in the traveler's personal information or weather information can be used. In this case, however, the flight-specific information is not included, so that the travel situation detection system preferably makes a determination on the passage time. In addition, the travel situation detection system can also use different types of information such as information that specifies the condition of use. For example, information that specifies flight, gender and age can be used as information that specifies condition of use. When a sufficient amount of travel process data is stored in the storage unit 14 of the travel situation detection apparatus 1, it is possible to detect the travel situation more accurately by using various types of information such as condition-specific information of use.
[0116] Information used as information that specifies a condition of use can also be defined individually for each traveler or baggage. Here, the information used by a traveler or a baggage broker as information that specifies the condition of use at the time of booking can be selected and defined. More specifically, for example, the server device that accepts a reservation for a flight stores information that can be used as information that specifies a condition of use and it uses a reservation or similar website to display information that can be used as information that specifies condition of use. The traveler or baggage broker selects and inserts the information he / she wants to use as the information that specifies the condition of use among the information displayed at the time of booking. The input information that specifies a condition of use is acquired by the transport information storage device 4 as a part of the reservation information and is additionally acquired by the travel situation detection device 1. CPU 11 records the input information that specify condition of use in traveler data or baggage data by associating it with other information recorded in traveler data or baggage data. CPU 11 reads passage time or a passage period for each of all combinations of information specifying condition of use and information indicating each passage point, such as a verification machine ID 21 recorded in the traveler data or baggage data and calculates an average value and standard deviation. CPU 11 then records the calculated average value and standard deviation in the average data by associating it to each of the information that specifies the condition of use and the information that indicates a crossing point. In addition, in step S11, CPU 11 reads the average value and standard deviation that are associated with information that specifies a condition of use related to the ID of the traveler or baggage that has passed through the checking machine 21 and with the checking machine ID 21 through which it passed, from the average data in the stage 14 unit and CPU 11 performs comparison processing.
[0117] Although Modalities 1 and 2 have shown examples in which an average value conforms to a statistical representative value, the travel situation detection system may have a way of using a statistical representative value other than an average value such as a median value or a mode value. In addition, although Modalities 1 and 2 have mainly described the processing carried out at an airport of departure and an airport of arrival, similar processing can also be carried out at an airport where a traveler or luggage transfers.
[0118] Furthermore, although it has been described in Modes 1 and 2 that the means of transport is an airplane and that the transport facility is an airport, the present invention can be applied to any other means of transport that operates repeatedly in a certain moment. For example, the means of transport can alternatively be a train, a bus, a taxi, a private vehicle, a snow vehicle, a carriage, a mechanical climb, a cable car, a linear motor car, a vehicle on an air mattress , a submarine or a ship. In the future, it can also be applied to an aerotrem and an aircraft. Furthermore, the present invention can also be applied to a case where a number of different means of transport are used. The transportation facility also includes an area where the checking machine 21 can be installed or used such as a train station, bus terminal, station building, bus stop, depot, maintenance area, drop off area, delivery or collection, meeting or termination point, traffic circle, access road or underground route.
[0119] Although Modalities 1 and 2 describe a person or object as a traveler or baggage, the person or object in the present invention can be any object that includes a person traveling using a means of transport operated repeatedly on a certain moment. In addition, luggage is not limited to those sent by a cargo from a means of transport such as an airplane, but includes all luggage carried by a means of transport such as a traveller's handbag. Reference Listing 1 travel situation detection device 10 recording medium 11 CPU 12 RAM 13 drive unit 14 storage unit 15 clock unit 16 interface unit 17 communication unit 18 computer program 21 scanning machine (scanning device transit time specification) 22 terminal device 23 mobile terminal device 31 ticket 32 baggage claim label 33 transport information storage device 34 inspection information storage device 35 product information storage device N1, N2 network Communication

权利要求:
Claims (12)
[0001]
1. Travel situation detection system that detects a situation at a time when a person or object using repeatedly operated transport travels in a transport facility characterized by the fact that it comprises: a means of specifying transit time (21) to specify transit time in which a person or object passes through a via point or a plurality of via points on a route through which a person or object passes in the transport facility; a means (14) for accumulating transit time specified by the transit time specification means (21) associated with a transit point and a condition of use in which transport is used by a person or object and which is specified by the information that specify transportation, information related to a service in a transportation facility, individual information related to an individual or individual object, information that indicates the contents of a booking made for transportation, weather information, or error information that indicates that an error has occurred at a time of transportation use; a means (11) for calculating a statistical representative value of transit time that is accumulated by the means (14) and which is associated with the condition of use and transit point; a storage medium (14) for storing a statistical representative value of the transit time calculated by the medium (11) associated with the condition of use and the transit point; and a means (11) for issuing, when the passage time specification means (21) specifies passage time in which a person or object passes through a passage point, the specified passage time as well as a value obtained by reading of a representative statistical value stored by the storage medium (14) associated with the crossing point and a condition of use that is the same condition of use of transport for the person or object.
[0002]
2. Travel situation detection system, according to claim 1, characterized by the fact that it still comprises: a means (11) for individually calculating a statistically representative value of transit times between two transit points; a storage medium (14) for storing a statistically representative value of transit times calculated by means (11) associated with the condition of use and the transit point; and a means (11) for issuing, when the passage time specification means (21) specifies a passage time in which a person or object passes through a passage point, a passage period elapsed for that passage point to from another waypoint calculated based on the time of passage as well as a value obtained by reading a statistically representative value of passage periods elapsed to that point of the other waypoint that is stored by the storage medium (14) associated with a crossing point and with a condition of use that is the same as the condition of use of transport for the person or object.
[0003]
3. Travel situation detection system, according to claim 1, characterized by the fact that it still comprises: a passage time specification device (21) that is installed at a passage point or at a plurality of points passing on a route through which a person or object passes through the transport facility and specifying passage time in which a person or object passes through the crossing point; one or a plurality of output devices (21, 22, 23); and a travel situation detection device (1) connected to the output device (21, 22, 23) and the time passing specification device (21), wherein the time passing specification device (21) includes a means (21) to acquire identification information to identify a person or object that passes through the crossing point, and the travel situation detection apparatus (1) includes: a means of storing information that specifies the condition of use (14) to store information that specifies the condition of use that specifies a condition of use at a time when a person or object uses transportation and that is comprised of information that specifies transportation, information related to a service at a transportation facility, information individual information related to an individual person or object, information indicating the contents of a booking made for transportation, weather information and error information indicating an error occurred at a time when using the transport associated with the identification information of the person or object; means (14) for storing the passage time specified by the passage time specification device (21) associated with information indicating a passage point at which the passage time specification device (21) is installed and associated with the information that specifies the condition of use that is stored by the information storage medium that specifies the condition of use (14) and that is related to the identification information acquired by the time-passing specification device (21); a means (11) for calculating a representative time-passing statistical value which is stored by the means (14) and which is associated with information specifying the condition of use and information indicating a transit point; a means of storing statistical representative value (14) for storing a statistical representative value of transit time calculated by means (11) associated with information specifying the condition of use and information indicating a transit point; a means (11) for, when the time-passing specification device (21) specifies time-passing, to read a time-passing statistical value stored by the time-storing media associated with information indicating a passage in which the time-passing specification device (21) is installed and associated with information that specifies the condition of use which is the same as the information that specifies the condition of use that is stored by means of storing specification information time pass (21) and related to the identification information acquired by the time pass specification device (21) and to compare the statistical representative value read with the specified time pass; and a means (11) for making the output device (21, 22, 23) emit a result of a comparison made by the means (11).
[0004]
4. Travel situation detection system according to claim 3, characterized in that the travel situation detection device (1) additionally includes: a means (14) for storing output device information indicating a specific output device (21, 22, 23) associated with identification information; and a means (11) for making the specific output device (21, 22, 23) which is indicated by the output device information that is stored associated with the identification information that is acquired by the time passing specification device (21 ) outputting the passage time specified by the passage time specification device (21), information indicating a passage point at which the passage time specification device (21) is installed and the result of the comparison.
[0005]
5. Travel situation detection system according to claim 3 or 4, characterized by the fact that the travel situation detection device (1) additionally includes: a means (14) for storing route information indicating a travel route through which a person or object will travel in a transport facility associated with the identification information of the person or object; a means (11) for determining whether a waypoint at which the time-specifying device (21) is installed is on the travel route or not based on the stored route information associated with the identification information acquired by the tracking device transit time specification (21): and a means (11) to make the exit device (21, 22, 23) emit information that indicates that the travel route is incorrect when the waypoint is not on the travel route .
[0006]
6. Travel situation detection system, according to claim 5, characterized by the fact that the route information includes information that indicates an order of passage of crossing points on a travel route, and the trip detection device travel situation (1) additionally includes: a means (11) for determining whether an order of passage that corresponds to a passage time at a plurality of passage points through which the person or object passes corresponds to an order of passage or not indicated by the route information; and a means (11) for making the output device (21, 22, 23) emit information that indicates that the travel route is incorrect when the transit orders do not match.
[0007]
7. Travel situation detection system according to claim 5 or 6, characterized by the fact that the passage time specification device (21) additionally includes: a means (21) for accepting a request for guidance for a predetermined service in a transport facility; and a means (21) for issuing information that represents a route to the predetermined service, and the travel situation detection apparatus (1) additionally includes: a means (11) for changing, when the passage time specification device (21) accepts the request, stored route information associated with the identification information acquired by the transit time specification device (21) in revised information indicating a new travel route with an additional route from the transit time specification device (21) for the predetermined service; and a means (11) for making the transit time specification device (21) output the information representing the route to the predetermined service.
[0008]
8. Travel situation detection system according to any one of claims 3 to 7, characterized by the fact that the transit time specification device (21) additionally includes a means (21) for acquiring, when information of a person's identification is acquired, identification information of another person or object that is with a person, and the travel situation detection device (1) additionally includes: a means (14) for storing, associated with identification information from a person, identifying information about another person or object that is assumed to be traveling with the person; and a means (11) for making the output device (21, 22, 23) emit information that indicates anomaly when the identification information acquired from the other person or object is different from the stored identification information associated with the identification information of a person , when the identification information of the other person or object is not stored associated with the identification information of a person or when the identification information of the other person or object stored associated with the identification information of a person is not acquired by the device for specifying passage time (21).
[0009]
Travel situation detection system according to any of claims 3 to 8, characterized in that the travel situation detection device (1) additionally includes: a means (14) for storing information indicating that an article needs to be delivered or collected associated with identifying information of a person who needs to have the article delivered or collected; a means (11) for determining whether information indicating that an item needs to be delivered or collected is stored or not associated with the identification information acquired by the transit time specification device (21); and a means (11) for making the output device (21, 22, 23) emit information that indicates that an article needs to be delivered or collected when information indicating that the article needs to be delivered or collected is stored associated with the information of identification.
[0010]
10. Travel situation detection system according to any one of claims 3 to 7, characterized by the fact that it still comprises: a locking means (21) to prevent a person or object from passing through a crossing point in that the travel situation detection apparatus (1) additionally includes: a means (14) for storing inspection information related to a person or object to be inspected; a means (14) for storing individual information related to an individual person or object associated with identifying information about the person or object; a means (11) for determining whether at least a portion of the individual information stored or not associated with the identification information acquired by the time-passing specification device (21) matches the stored inspection information; a means (11) for making the locking means (21) prevent a person or object from passing through a passage point in which the passage time specification device (21) is installed when at least part of the individual information corresponds inspection information; and a means (11) for making the output device (21, 22, 23) emit information indicating that an inspection is necessary.
[0011]
11. Travel situation detection system, according to claim 10, characterized by the fact that it still comprises a measurement means (21) for making an x-ray or measuring a weight of an object that passes through a crossing point in that the travel situation detection apparatus (1) additionally includes: a means (14) for storing an x-ray of an object made by or a weight of an object measured by the measuring means (21) associated with the object identification information acquired by the time passing specification device (21); a means (11) for determining whether the radiography taken by or the weight measured by the measuring means (21) corresponds or not with the radiography or stored weight associated with the object identification information within a predetermined permitted range; a means (11) for making the locking means (21) prevent the object from passing through a passage point in which the passage time specification device (21) is installed when the radiography taken by or the weight measured by the medium measurement (21) does not correspond with the radiography or stored weight associated with the object identification information within a predetermined permitted range; and a means (11) for making the output device (21, 22, 23) emit information that indicates that an object's content is not consistent.
[0012]
12. Travel situation detection system according to claim 10 or 11, characterized in that the passage time specification device (21) additionally includes a means (21) for acquiring a plurality of types of information identification to identify a person or object, and the travel situation detection apparatus (1) additionally includes: a means (14) for storing a combination of a plurality of types of identification information; a means (11) for determining when the time-passing specification device (21) acquires a plurality of types of identification information, whether the combination of the plurality of types of acquired identification information is stored or not; means (11) for making the locking means (21) prevent the person or object from passing through a passage point in which the passage time specification device (21) is installed when the combination of the plurality of types of acquired identification information is not stored; and a means (11) for making the output device (21, 22, 23) output information indicating that the combination of identifying information does not exist.

类似技术:

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公开号 | 公开日 | 专利标题

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BR112013017198B1|2020-07-07|travel situation detection system

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JP4705107B2|2011-06-22|RF tag for tracking and locating travel bags

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US20050258230A1|2005-11-24|Processing passengers, baggage and cargo

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AU2011353879A1|2013-08-22|

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CN103298678A|2013-09-11|

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CA2823884A1|2012-07-12|

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EP2662260A4|2014-12-31|

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JPWO2012093560A1|2014-06-09|

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法律状态:
2017-02-07| B08F| Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette]|

---

2017-04-25| B08H| Application fees: decision cancelled [chapter 8.8 patent gazette]|

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2018-12-18| B06F| Objections, documents and/or translations needed after an examination request according [chapter 6.6 patent gazette]|

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2019-07-16| B06T| Formal requirements before examination [chapter 6.20 patent gazette]|

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2020-04-28| B09A| Decision: intention to grant [chapter 9.1 patent gazette]|

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2020-07-07| B16A| Patent or certificate of addition of invention granted [chapter 16.1 patent gazette]|Free format text: PRAZO DE VALIDADE: 20 (VINTE) ANOS CONTADOS A PARTIR DE 27/12/2011, OBSERVADAS AS CONDICOES LEGAIS. |

优先权:

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申请号 | 申请日 | 专利标题

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JPPCT/JP2011/050105|2011-01-06|

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PCT/JP2011/050105|WO2012093483A1|2011-01-06|2011-01-06|Travel process prediction system, travel process prediction method, travel process prediction device, and computer program|

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PCT/JP2011/080176|WO2012093618A1|2011-01-06|2011-12-27|Travel situation detection system|

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